Raymond Fong's Online Review Report Card

A person who left in anger may come back again, but the one who left behind with the smile might never be there again.

I call for appointment and the front desk attitude is so rude and disrespectful!

Just went in ask questions about eyes check, both Front desk lady are not nice so rude!!!! Very disappointed

Got LASIK done by Dr. Fong. Elena patiently went over everything with me and my brother to make sure we understood the whole thing. The procedure (done by Dr. Fong himself) was simple and pain free. Professional staff and clean office. Recommended.

Although I have seen many advertisements of Dr. Fong, when I really need to find an ophthalmologist, I find that Dr. Fong's office is a very poor doctor's office, especially the representative who can speak Chinese is a very bad representative, she will deliberately Set up all kinds of obstacles for you, and don't give you a doctor's appointment. Such people should not be in the medical system. An experience that made me, my family, and colleagues completely understand that Dr. Fong's office is not what you want Find a doctor! All you see are ads for business!

The address is in the basement, the front desk staff is very friendly, but the ophthalmologist service is terrible, he is thin and very busy. He can serve white people and Cantonese very friendly, but if you can speak Mandarin, please do not enter this eye center. The doctor is from Cantonese. He can speak Cantonese, English and Mandarin, but he does not like to speak Mandarin. This is the quality of service I waited for 3 hours inside, and I was hurt by ignoring it. Ask him any questions, and he will answer you impatiently. I need help to find the clinic, but it is a pity. Did not get any help. With strange eye drops dripping from the corners of my eyes, I walked on the road like a blind person. Very sad. Won't come again. He discriminates against Chinese who speak Mandarin

服务态度差的要死 前台简直是垃圾中的战斗机 形容下去的话 四个字 罄竹难书

This clinical deserve less credit than the current rate. It deserves NO credit!!! BAD ATTITUDE at the front desk! Try to walk-in to see the doctor at 2PM because something flew in my mother's eyes and then became red and swollen. My mom is exiting patient, not the new patient. But the front desk refuse to take my mom because she doesn’t have referral. I’m using fidelis care, which DOESN’T need the referral!!!! We called the fidelis care, the agent said no need to have referral to see an eye doctor！

BE AWARE!!!!!!! THIS PLACE IS FREAKING TERRIBLE. This is the least professional and horrendous medical office ever. The doctor is late, no notification, everything is overbooked. My mother in law has to wait 1-2 hours each visit, and keep stalling operations per visit. We visited this place for over 2 months already for a simple lasik surgery and each visit is a nightmare. I have no idea why he keeps boasting about his reputation- I'd rather see a humble less known surgeon than this egomaniac.

Dr. Raymond Fong did an outstanding job in terms of correcting my astigmatism and cataracts through laser surgery. After surgery, I now have 20/20 vision, without glasses, in both eyes. In addition to Dr. Fong, his office has an accomplished and attentive staff who have seen to my needs in the office and in follow-up.