The Waterford On The Bay Senior Living's Online Review Report Card
The Waterford On The Bay Senior Living
4.4
Average Star Rating
22
Total Reviews
0
Recent Reviews
2
Review Sites Found
Accepts Medicare
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Review Summary
Waterford on the Bay received 86.4% positive feedback, with patients praising the caring staff, clean environment, and comfortable living conditions. However, 13.6% of the feedback was negative, primarily citing rude staff and poor patient supervision. Overall, the facility offers excellent care, yet it needs stronger patient monitoring and improved staff demeanor.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
Yelp
List of The Waterford On The Bay Senior Living's Reviews
IF YOU HAVE A LOVED ONE OR SOMEBODY THAT NEEDS A ASSISTED LIVING FACILITY BRING THEM TO WATERFORD MY FATHER IS THERE FOR ALMOST 2 YEARS THEY ARE TAKING VERY GOOD CARE OF HIM ALL THE NURSES AND MANAGEMENT ARE VERY PROFESSIONAL BRING YOUR LOVED ONE OR SOMEBODY YOU KNOW TO WATERFORD YOU WILL BE VERY PEASED ALSO PLACE IS VERY CLEAN
Reviewed On Google
Death is very frightening part of life. Our mother lived comfortably at the Waterford on the Bay Senior Living Residence. She had lived there about 3-4 years. The years went quickly and now she has passed on. We wish to thank the staff and the Caring Hospice for always going the extra mile. She was fed, cleaned, dressed and kept as comfortable as possible. The fifth and fourth staff met Mom's needs. Staff on both floor treated her and her family with respect and dignity. From the administration, nurses, Hospice team, housekeeping and maintenance workers were all involved. We made the right decision to move mom; when her needs were more than family could handle in her home. Our sincere thanks.
Reviewed On Google
This place is horrible they don’t not watch the patients my grandpa fell three times in the place, he needs to be watched especially if he is walking around and they neglect him , do not take your love ones here . This place should get investigated
Reviewed On Google
My sister is.a resident there.and the people that work there are very friendly and helpful And the place is very clean all thumbs up for the water Ford facility 👍👍👍👍
Reviewed On Google
I can't say enough great things about Waterford on the Bay. My mom was transferred from another facility on January 6th to the Memory Care floor and her quaility of life has improverd 1000% From my 1st meeting with AnnMarie in admissions it was just amazing. The care that this facility has for it residents is nothing like I have ever seen before. Every person from the Security guard who checks your tempiture to the receptionist who helps you check in when visiting... to all the aides and other amazing employees at waterford just a class act. We went for a visit yesterday with mom and they way the aides interact with all the patience is something special. This one lady Patricia was just outstanding... she was so patient and kind to all the residence on 5. Having to put a parent or family member in a Memory Care is one of the hardest thing a child has to do .....because you can't be there 24/7 . And knowing now that she is truly being taking care of is amazing! My siblings and I are thrilled with Waterford and how they care for our mom. She's happy and so well kept. Thank You Waterford for Caring for my Mom . You are Truly Amazing... Best. Patty Victory
Reviewed On Google
patience, I see lots of patience for the residents!
Reviewed On Facebook
extremely clean great staff, Nice surrounding
Reviewed On Facebook
This is an amazing place. Its more like being at home than in a facility.
Reviewed On Google
wow the lady on the phone is so rude. there are horror stories of this place
Reviewed On Google
My father was a resident before he passed away. The Waterford took the best care of my Dad. I have fond memories of him in the dining room in awe, enjoying his meals. The staff are the most caring and considerate people. God bless all of you for your patience and kindness to the elderly.
Reviewed On Facebook
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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