Williamsburg Pediatric Dental's Online Review Report Card
Williamsburg Pediatric Dental
3.6
Average Star Rating
26
Total Reviews
1
Recent Reviews
2
Review Sites Found
Accepts Medicare
No
Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
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Review Summary
Williamsburg Pediatric Dental received 65.4% positive feedback, with patients praising the team's caring approach, patience with children, and professionalism. However, 34.6% of the feedback was negative, primarily citing rude front desk staff, unprofessional behavior, and appointment scheduling issues. Overall, the practice is appreciated for its pediatric care, yet it needs better administrative processes.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
Facebook
List of Williamsburg Pediatric Dental's Reviews
Front desk is rude and terrible customer service would not recommend and not very helpful with anything wouldn't even let someone use a bathroom sad
Reviewed On Yelp
I haven't been in, but am already frustrated. I emailed to make a first-time appointment, got no response. I called and someone answered immediately, took my insurance info and said she'd check they took my insurance and call me back in a minute. No call back or message. I called back a month or so later and they said they'd put me on hold for just a minute. Never came back. After 10 minutes, I hung up and called back 2 or 3 times and no one answered.
Reviewed On Google
I haven't been in, but am already frustrated. I emailed to make a first-time appointment, got no response. I called and someone answered immediately, took my insurance info and said she'd check they took my insurance and call me back in a minute. No call back or message. I called back a month or so later and they said they'd put me on hold for just a minute. Never came back. After 10 minutes, I hung up and called back 2 or 3 times and no one answered.
Reviewed On Yelp
Tried to make an appointment for my son and was disconnected. When I called back I was rudely told the person I was speaking to left. Unbelievably incompetent and rude.
Reviewed On Google
The only accept Metro Plus insurance
Reviewed On Google
The Front desk was nice and one of the lady is very caring and helpful. She was so kind. I feel opposite from the 1st review. it's a bit far from the train/subway station. Q59/Q32 buses are 2blocks
Reviewed On Yelp
Having used this facility since my daughter started needing a dentist, I attempted to schedule an emergency appointment for her. Maggie was extremely rude and would not schedule an emergency appointment because my daughter needed a checkup first! It was impossible for her to guarantee that the tooth that was bothering her would be treated. Her behavior was extremely rude and obnoxious. My daughter has been a patient for years! It is obvious that they do not care about their patients. I was able to schedule an emergency appointment with a different dentist and I'm no longer using Williamsburg Pediatric Dental. It's goodbye and good riddance. My recommendation for them would definitely be to stay away from them!
Reviewed On Google
Rude and unprofessional
Reviewed On Google
Best dentist for kids.
Reviewed On Google
We have been patients for over two years. We are very happy. They are great and patient with our children. Highly reccomend.
Reviewed On Google
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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