Evergreen Health's Online Review Report Card
Evergreen Health
3.9
Average Star Rating
106
Total Reviews
0
Recent Reviews
1
Review Sites Found
Accepts Medicare
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Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
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Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
Yelp
Facebook
List of Evergreen Health's Reviews
The staff really cares. They are so nice and non-judgmental. No need to feel embarassed nor that your concerns won't be addressed. You will feel heard here. They just want you to be healthy.
Reviewed On Google
i have tried 2 months set up appointment. they never call back or call when you tell them your not available. i found employees to be short and just push you to another person. this place is supposed to understanding of your needs.
Reviewed On Google
Have been dealing with Vee in the billing department for 6 months to get bill correctly coded. Getting nowhere. Never get called back. Always passing it off as someone else supposed to call etc. Went in for medical concern & being billed as routine which it wasn't routine so it was denied! Absolutely awful customer service from billing dept. Never would I recommend anyone if this is what you have to deal with! Very unprofessional!
Reviewed On Google
Very good service the people at evergreen are very nice and caring the staff is very welcoming HAPPY HOLIDAYS
Reviewed On Google
Very good service the people at evergreen are very nice and caring the staff is very welcoming HAPPY HOLIDAYS
Reviewed On Google
I am looking into other trans healthcare. My prior authorization has been mishandled for two months now. First I had to wait a month after being prescribed testosterone to actually recieve it, due to evergreen's negligence. My insurance company sent over multiple requests for proper documents which were all ignored until I had to spam call evergreen (it only ever goes to voicemail and they have only ever called me back after I called them 5+ times). Finally my testosterone was approved, only to find out it is not approved again this coming month (with only two days until out of this months supply) because my insurance requested additional documents from them THIRTY DAYS AGO and evergreen has not replied. My prior authorization agent and I have called them over 5 times and left voicemails with no reply yet. This will more than likely cause me to miss significant amount of time between testosterone doses.Edit 9 months later: evergreen rectified this for me after this review. I wanted to wait a while to edit this review to make sure the higher quality of care was consistent, but they have fixed what I previously had issues with and have been perfectly pleasant and efficient moving forward. Do I wish it didn't take me playing telephone between them and my insurance company for three months when it was solved in an hour once I got them to talk to each other without me which also only happened because I wrote a bad review? Yes lol. but overall I'm very glad and impressed with their response. Thanks to the team involved
Reviewed On Google
I am looking into other trans healthcare. My prior authorization has been mishandled for two months now. First I had to wait a month after being prescribed testosterone to actually recieve it, due to evergreen's negligence. My insurance company sent over multiple requests for proper documents which were all ignored until I had to spam call evergreen (it only ever goes to voicemail and they have only ever called me back after I called them 5+ times). Finally my testosterone was approved, only to find out it is not approved again this coming month (with only two days until out of this months supply) because my insurance requested additional documents from them THIRTY DAYS AGO and evergreen has not replied. My prior authorization agent and I have called them over 5 times and left voicemails with no reply yet. This will more than likely cause me to miss significant amount of time between testosterone doses.Edit 9 months later: evergreen rectified this for me after this review. I wanted to wait a while to edit this review to make sure the higher quality of care was consistent, but they have fixed what I previously had issues with and have been perfectly pleasant and efficient moving forward. Do I wish it didn't take me playing telephone between them and my insurance company for three months when it was solved in an hour once I got them to talk to each other without me which also only happened because I wrote a bad review? Yes lol. but overall I'm very glad and impressed with their response. Thanks to the team involved
Reviewed On Google
I would like to say thank you for all your support and time. Specially ms. Karen Brown she is asset to EVERGREENS. Thank you for all your help and time that you help me
Reviewed On Google
Great!Caring, non judgemental atmosphere
Reviewed On Google
Best health care providers I've encountered in Western NY by far.
Reviewed On Google
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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