Arm Acres Outpatient Clinic's Online Review Report Card

This place is terrible.  It's not therapeutic in anyway whatsoever.  The food is terrible, all the money these insurance companies are paying and they serve them powered eggs or Dried up waffles everyday, even the ruby kist juice they purchase you can go to dollar tree and buy yourself.  The rooms are horrendous, it reminds me of jail except you have a private bathroom.  Walls are dirty as well as the floors marked up with coffee spills and trash.  I forgot to mention there is no housekeeping on weekends and the food they eat in there room begins to smell on top of body odors.  Patients on detox can smoke cigarettes in the shower and there aren't any consequences as well as there is no support with the staff.  This morning the whole dat staff watched an overnight worker chase a patient and didn't budge to help.  It's sad.  It's not clean or up to date everything is outdated.  The director of rehab Christina does not like minorities and does not know how to accept feedback.  Please don't come here, it's dirty.  The clinical director and CEO know what's going on but continue to go on with the program.  The way they mandate you here is unprofessional as well, they will let 20 ppl call out and tell you 30 minutes before it's time to go that you are mandated.  The turn over rate is high and working here I see why, it makes sense why no one stays or quit while on break and never return. It's terrible they have directors walk in and won't even say good morning and the cameras are to watch the staff as much as they have something negative to say, never anything positive here.  Patients will be discharged on the 21st and be right back on the 1st.  Also due to COVID there is no recreation besides walking around the campus in the cold, you would think they would improvise & come up with ideas but it's the same thing everyday.  Also medication is more important than changing a patient who has been sitting in urine all morning and needs assistance.  They take anybody and put employees at risk with COVID.  So money hungry they won't test for COVID before you are admitted but once you have symptoms they throw you in isolation until they receive results with a tablet and your cell phone.  This rehab is a joke, I mean shelter because this is a medicaid shelter not a rehabilitation.