Chester M Nakamura's Online Review Report Card

Not a visit, just an overall review. I am certain that some friends have had many great visits with Dr. Nakamura. However, that was not our experience when my husband was quite ill with Covid some weeks back. We called many times to get help, but they kept saying "We'll call you back", when they really didn't call or do ANYTHING to help for many days as he worsened! We were ASTOUNDED by the lack of care! Now, I realize probably many doctors were overwhelmed with patients with Omicron variant which spread like wildfire in our area. However, my husband did not have anything as "light" at Omicron, and was extremely ill. Yet, still zero help from Dr. Nakamura's office for days on end. I was starting to wonder if my husband would even survive until they would call back! Thank God we had natural meds, that helped a bit! He may be a wonderful doctor in general, but not so with Covid-19! Recently, husband has found a different doctor who is actually concerned abt. their patients.

Wonderful overall. Very professional and knowledgeable.

Staff friendly and helpful. Dr. very thorough in answering all my medical questions. Showed care and concern with my condition and took his time with me to review my concerns.

A co-worker recommended Dr. Nakamura to me when I was new in the area. I found him to be very knowledgeable and personable, but getting a callback from him is almost impossible. We have left medical forms with him to fill out and finally after several calls and missed deadlines, we have received what we needed. His staff is friendly but I feel that they are frustrated also - put into a bad position when they know what we need is sitting on his desk, waiting. He may just have too many patients

Listens to my concerns and takes the time needed. I feel very comfortable with him.

Each year I was trying to deal with having my blood work done at a hospital lab when codes did not accompany the lab work needed. Each year I would tell Dr Nakamura that the hospital lab needed them and each year I would have the same problem. Last year a new blood lab test was added, in writing, without a reason for ordering it. The lab called office and since neither the office staff or Nakamura got back to the lab, I was personally charged for the requested blood work. Not allowing me more

Excellent Dr. very caring about his patients when you go there you are treated in a professional manner and any concerns you have are address and taken care of. Thank you Dr. Nakamura for being such a caring person.

He promises a call back but never does. Promises to call a med in but won't until you call 100 times and the staff are left in a crappy position. He's happy to deal work 1 visit stuff but after that, good luck. Don't ever expect a call back or follow up. Office is clean, 75:100 staff are nice. Burns through help dt difficulty to work with.

Dr Nakamura is a wonderful physician. He is knowledgeable and understanding. He explains information in a manner all can understand. He is warm, genuine, caring, calm and trustworthy. Our whole family goes to him now and we are very happy we are in his care. He is very popular, so it is sometimes difficult to get an appointment on short notice but I have left messages for him and he responds within 24 hours. He really cares about his patients.

Dr. Nakamura is a very intelligent dr. He's compassionate too. When I'm sick, the staff gets me in quickly. Also, Jackie is a GREAT nurse.