Ignatius Roger's Online Review Report Card

front desk is very rude, tried to schedule my client was told very rudely that the patient had to call themselves. This is very inconvenient since very other office allows lawyers to make appointments for clients

If I can give this place 0 stars I would!!!!!! I just called the office to cancel an appointment and get refund for the copay that i paid up front, (my insurance company paid to them) THE FRONT DESK LADY was in a horrible attitude. She said the person who handling billing was not there today, and i asked if i can call back on Monday? She said" you dont need to call back, we will refund you in 2 week" ,I said " i can't call back to check?" she said " Please dont talk to me like im a moran" I was shocked! I can't believe there is a clinic will talk to patient like that. HORRIBABLE EXPERIENCE EVER!!! PLEASE STAY AWAY!

Am just sharing my experience that I had Today forget to bring my mask for the appointment and I ask reception can I have a mask she said $.50 cent for the mask that is ridiculous most appointments I go they provide free mask cause they don’t want to lose there client just for $.50 cent.

Love dr rogers and his staff especially mary ellen who was so nice and helpful when it came to getting my surgery approval and even after that .. dr rogers cares about his patients

Great Dr. And great staff..

If I can give this place 0 stars I would! The most horrible experience I’ve had at a doctors office hands down. This office and practice should be shut down. I should have listened to other reviews. First off I had to pay a $110 dollar up front co-pay fee where the lady said something like “you will probably get some money back but we like to charge the most up front”. Anyways I paid that amount for this “doctor” to tell me nothing. I left that office feeling worse than I did coming in. He suggested an MRI when a simple X-ray could suffice. After I got my x-rays done. The doctor never got back to me. I had to call in and the women who work for him speak for him and boy do they hate their life. They’re by far the most rude people I have spoken to. Not only do they withhold information but they simple don’t care for human life. They are there to schedule appointments to take your money and make your life more painful as if you’re not already in physical pain! PLEASE STAY AWAY! I wouldn’t wish anyone to have to experience such a disaster!

The most professional, caring doctor I have ever had the pleasure of dealing with. I have known him over 20 years and he is extremely knowledegable. I will never forget how when my sister in law, a cancer patient, caught her hand in a blender he saved her life. An amazing and compassionate man. I have referred hundreds of my clients to him over the years

I had a wonderful experience. Dr. Roger and his staff were wonderful.

This Dr. is an inconsiderate, rude, time wasting quack. He will leave you waiting for hours then give you 2 minutes of his time and be pushy about it. The receptionist staff are unprofessional and inaccurate in the information they gave me and spent almost the entire time I sat waiting playing on their personal cell phones. I waited for over an hour and watched numerous other appointments come and go and when I finally asked what was taking so long the receptionist thought I had been called. DO NOT GO HERE

This place is a complete disaster. Everyone and everything up from the emergency room, the receptionists, the nurses, and Dr's are very rude, and seemingly poorly trained and unknowledgeable about much of what is happening in the hospital. When I call to try and set or reschedule an appointment it is extremely difficult, I rarely reach anyone in a needed department or am transfered to the wrong department entirely. The last time I was in their ER I was there over 4 hours and was not seen, was told my family can't stay with me, and was constantly re questioned by security about why I was there. Today after waiting an hour and a half for a appointment with a specialist and I was never called and when I called to try and reschedule nobody answered, then I was transfered to a wrong department and hung up on. Then I went to the hospital and rescheduled in person and they say I can see him shortly. So I wait over 1 hour and 15 minutes and then go to the bathroom briefly. After that I come back and ask the 5 receptionists playing on their Iphones what is taking so long and one asks me if I'd been seen. The most inefficient unprofessional group of children I have ever seen in a medical environment in my life. So I left without being seen because I have now lost over 4 hours of my work day waiting for New York Presbyterian Hospital to honor a 9:45AM appointment. It is now 12:50p.m. The staff and Dr. Roger's at New York Presbyterian are complete time wasting scumbags.