Northeast Orthopedics & Sports Medicine's Online Review Report Card
Northeast Orthopedics & Sports Medicine
4.6
Average Star Rating
72
Total Reviews
16
Recent Reviews
2
Review Sites Found
Accepts Medicare
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Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
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Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
Facebook
List of Northeast Orthopedics & Sports Medicine's Reviews
When I call, the Nanuet branch picks up. When they redirect me to the Dobbs Ferry location, I get immediately disconnected.
Reviewed On Google
Went to see Dr. Gaines as I had been having recurring shoulder issues for years. Front desk was glacially slow, but the nurse and doctor were both understanding and knowledgeable. They took X rays which ended up showing nothing, and recommend a PT nearby; if I still had issues after a month, they said a CAT scan was the best bet. They acknowledged I probably just needed that period, but hey, insurance. Front desk kept me there for another 15 min at the end only to print a paper the doctor had already handed me.PT went well but it was still bugging me. Called a month later to make a follow up for the CAT scan. First time they were closed at 2pm on a random Tuesday, and the recording said to call back during business hours. Second time a day later, they had me on hold for 20min, were absolutely baffled that I wanted a follow up, asked me if I still lived at the address from where I was a kid (no clue how they had it), and then put me back on hold for another 20 minutes before I hung up. Called back again the following day, and they picked up the phone and immediately hung up.Doctors and nurses here were great. I sincerely hope they can get a competent front desk staff.
Reviewed On Yelp
The Doctors office I like to come back to.
Reviewed On Google
The doctor and the whole crew was very nice and helped me
Reviewed On Google
Staff, PA and Dr Gaines listen and are attentive to your needs.
Reviewed On Google
Excellent patient care. Fantastic patient centered service. The PA was extremely helpful as well!
Reviewed On Google
The best experiece in year, thank you! Very organized
Reviewed On Google
I love Dr Gaines, the office staff is so nice.Dr Gaines is the best orthopedic doctor he spends time with you and he’s caring and compassionate
Reviewed On Google
Could not have had a more pleasant experience. He's the Best.
Reviewed On Google
Really good experience. Short wait time and Dr Murray showed me everything that was happening with my knee on the x ray.
Reviewed On Google
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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