Elm York Assisted Living's Online Review Report Card
Elm York Assisted Living
4.6
Average Star Rating
27
Total Reviews
0
Recent Reviews
2
Review Sites Found
Accepts Medicare
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Review Summary
Elm York Assisted Living received 92.6% positive feedback, with patients praising the practice for its dedicated staff, personalized care, and clean facilities. However, 7.4% of the feedback was negative, primarily citing rude receptionists. Overall, Elm York is valued for its supportive environment, yet it needs improved communication at the reception.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
List of Elm York Assisted Living's Reviews
Look out for my new review I have been here for 20 years I'm going to give you the best review
I recently placed a call regarding a client who stays at Elm York. The receptionist is very nasty and rude by the name of Tanya. She told me not to call and hung up immediately after not addressing the issue I brought up.
I am grateful for the wonderful opportunity you have given me at your company. I feel honored to work in a highly esteemed company that feels like a family. Thank you, Anna, RN.
My recent stay at Elm york was nothing short of heartwarming. From the people I met to the services provided, it was an experience worth sharing. Firstly, the staff here are incredibly friendly, and their genuine care shines through. Whether it was the welcoming administration, diligent housekeeping, attentive nurses, or capable management, everyone did their job exceptionally well. One delightful surprise was the food; it's both delicious and healthy, tailored to individual tastes. The thoughtfulness in the menu choices truly impressed me. My room was a comfortable oasis with a cozy bed and a TV stocked with various channels. A good night's sleep was guaranteed. The case managers, Sara and Leo, were the real gems. They were patient, understanding, and incredibly helpful, making my stay even more enjoyable. Sadly, it's time to bid adieu as I miss my family and must care for my grandkids. But I leave with gratitude for the wonderful experience and fond memories of my stay.
I've lived at Elm York Assisted Living for over a year now, and I can honestly say that it's the best place I've ever lived. The administration and staff members are so friendly and caring. They always go out of their way to make sure that I'm happy and comfortable. I especially want to thank Alla, the head of administration. She's truly an angel. She's always there to listen to me and help me with whatever I need. She's also a great leader, and she runs Elm York with compassion and respect. I also love the food at Elm York. It's always delicious and nutritious. The chef and his team do an amazing job. All of the staff members at Elm York are very helpful and respectful. They're always there to lend a hand, and they always treat me with dignity. I feel so lucky to have such wonderful people in my life. I've seen many people come and go from Elm York, and I've always been impressed with how the staff cares for them. They make sure that everyone feels at home and loved. If you're looking for a place to live or you're trying to find a place for your loved one, I highly recommend Elm York Assisted Living. It's a truly special place.
Since 2020, Elm York Assisted Living has become more than just a place I reside—it has become my cherished home. I cannot express how truly grateful I am to be a part of this extraordinary community. The staff at Elm York consistently goes above and beyond, touching the hearts of each resident with their unwavering dedication and personalized care. Step into the dining hall at Elm York, and you'll be greeted by a warm and inviting atmosphere. The tidiness is flawless, and the food is a delightful delight for the palate even though some dishes I wouldn't suggest. The staff takes special care to cater to individual dietary requirements, ensuring that every resident's needs are met with utmost attention and care. It's truly a joyous experience to savor each meal in such a welcoming environment. In addition, I must say that that I am astonished by how the covid procedure is done here. Everything is sanitized daily, and we are required to wear masks and practice social distancing. All the residents, including myself, are tested to ensure the spread of Covid does not escalate in the facility. For those who are tested positive, they are immediately isolated and monitored by on-site nurses and doctors. Elm York ensure that all of their staff and visitors that enters the building does a covid screening of temperature and questionnaires to ensure other residents safety. I must give a heartfelt mention to the remarkable Case Management team. Their professionalism and compassion shine through as they address personal and physical concerns with genuine care. Elm York's Case Management has been an invaluable resource, making my stay comfortable and stress-free. Their expertise and support are the pillars of my contentment here. The Nursing and Medication departments are the life force of this exceptional community. They are always there, ready to provide the utmost care and attention to both my mental and physical well-being. In times of urgency, their competence and efficiency are unwavering, revealing their true nature as champions of emergency assistance. Administration Alla Barakov and Assistant Administrator Sean Tohill create an atmosphere of care and support that feels like family. Their attention to detail and kindness make every resident feel valued. Any challenges, such as occasional elevator breakdowns, are promptly addressed and resolved. I wholeheartedly recommend Elm York Assisted Living to anyone seeking such a facility. The care, attentive staff, and outstanding leadership come together to form an environment where genuine belonging is fostered. Here, I have found a true haven to call home.
I have had the privilege of calling Elm York Assisted Living my home since 2021, and I can confidently say that there is no other place I would rather be. The exceptional staff at Elm York consistently goes above and beyond to meet the needs of each resident. Their unwavering dedication and personalized care truly set them apart. The cleanliness and ambience of the dining hall at Elm York are second to none. The staff takes great care to ensure that every meal is not only delicious but also tailored to meet individual dietary requirements. They attentively cater to each resident's specific needs, ensuring a pleasant dining experience for all. One aspect that deserves special mention is the remarkable Case Management team. They have consistently proven themselves to be an invaluable resource, addressing any personal or physical issues that arise with utmost professionalism and compassion. Their expertise and support have been instrumental in making my stay at Elm York comfortable and stress-free. The Nursing and Medication departments at Elm York are undoubtedly the backbone of this exceptional community. They are always readily available to provide the necessary care and attention for both my mental and physical well-being. In moments of urgency, they display exceptional competence and efficiency, truly embodying the role of champions when it comes to providing emergency assistance. Under the leadership of Administration Alla Barakov and Assistant Administrator Sean Tohill, Elm York shines as a haven of care and support. Both Alla and Sean exhibit an unparalleled level of professionalism, treating every resident like a valued member of their own family. Their dedication to creating a warm and welcoming environment is evident in every interaction, making Elm York a place where residents truly feel at home. I wholeheartedly recommend Elm York to anyone seeking an assisted living facility. The outstanding care, the attentive staff, and the exceptional leadership combine to create an environment that fosters a true sense of belonging. Elm York has exceeded my expectations in every way, and I am grateful to be a part of this remarkable community.
This is a professional facility. I recommend everyone to check it out if they are looking for a place for their loved ones.
As a resident here at Elm York, I am very appreciative of having a Bible Class that is on every Sundays at 2:30pm. I would like to thank the staff and Administrator for allowing this event. Also, the staff members who works tirelessly to support us in our needs. I would also like to mention how excilent the food is here. They cook the food fresh everyday which i love. And they are so clean and tidy. I do reccomend anyone come here and visit the facility if they want to accommodate their love once here.
My Aunt was a resident there for years. Everyone was professional and accommodating to her needs. The place is always clean, and the staff were always eager to communicate with family members and answer questions. Highly recommend.
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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