Jon Loftus's Online Review Report Card

I had a terrible experience with this practice from the doctor to the support staff. After my first appointment and many calls, and finally having to call my primary care physician, to get the results of my MRI. It took six weeks for them to call me back. Then to tell me that they had to have the radiologist look at it. Then sent me for another scan with contrast, never told the performing radiologist there why she was doing the scan or send any information over about me so she spent an hour on the phone while I was in the room, trying to get a hold of the office, came back and said to me, it was like I was speaking a foreign language, and I would suggest you getting another practice. Finally go in for the reviews of that scan for the doctor to tell me that my bone is lighting up and there’s something wrong but he doesn’t know what is wrong and to come back if it gets worse. Complete waste of months of my life just to have to go elsewhere now.

Caring, detailed, thorough-hands down the best.

Amazing doctor. He gave me answers no one could. Quick diagnosis. My wrist needed surgery, yes, but without him I would have a lifetime of pain. I would give him more stars if I could.

It’s hard to come up with the words to express how grateful I am to Dr Loftus for the amazing job he did to remove a very large cancerous tumor out of the back of my hand. On my first visit Dr Loftus explained his strategy and how much he would need to cut out to remove the tumor and how he was going to cover the large hole in my hand from the tumor. After surgery Dr Loftus stopped by to let me know that everything went as planned and the best part after the tumor was out I had no pain from surgery. I highly recommend Dr Loftus who is such a wonderful doctor and a extremely skilled surgeon. Thank You So Much Dr Loftus I will always be so extremely grateful to you for being able to remove that cancerous tumor out of me and providing me with such great after care.

loftus is an excellent doctor

I was referred to him because my thumb kept dislocating. that means it would fall out of the joint and it hurt, like alot. Another surgeon suggested a fusion after I failed 2 other surgical options but sent me to Loftus for a second opinion. He wanted to send me to pain management. Seriously, for a joint that kept dislocating? Like rubbing in a cream, or taking pills would keep my thumb which is half the function of your hand from dislocating. I was already wearing splints for the weekly dislocations. I admit the fusion I ultimately had was rare but he should have known the next steps for a person with my condition.

I love Dr. Loftus; he's knowledgeable and has operated on my hands three times. I trust him 100%. The problem with his practice is that it's part of Upstate Bone and Joint. Need to call for an appointment? 40 minutes on hold and that's after 5 minutes of dialing and getting a constant busy signal. Want to feel like just another component on the assembly line rather than a human being? That's ...

I was sent to Dr. Loftus after losing the top of my thumb in a wood splitter. I had great fears after the emergency room that I would lose the entire first section of my thumb. Dr. Loftus knew the right thing was to let the thumb heal on its own (much to my initial horror!) I am happy to say at 4 months post-injury, my wound has healed and I have much more thumb than I thought I would end up with and it bends normally. I am now looking forward to gaining the use of the thumb over time.

I was referred to Dr. Loftus after I sustained a finger fracture that went unrecognized. He was able to fit me in, and performed the surgery I needed under local anesthesia, explaining the procedure as he went. He was very polite and patient with his staff, who treated me with as much efficient kindness as he did. I would rely on his expertise again, without hesitation.

The most amazing Dr and man in the medical profession I’ve known yet. He goes above and beyond personally spends time with you thorough explains everything. I’m amazed at how awesome this Dr is. I had a serious surgery and he aced it then personally visited me twice himself in the hospital because I had numerous other injuries and then 2 days after I was discharged called me at home to check up on me! Who does that anymore?? I highly highly recommend him to anyone and everyone needing his services.