Robert H Smith's Online Review Report Card

Dr. Smith was a good man until he sided with his rude receptionist SHANNON. I really liked him, thought he was exceptional since he personally took me into his office to show me a picture of him being the teams' physical trainer (back in the day)for Wake Forest Mens Basketball Team. (I played at Syracuse University). I'm sure Shannon won't last long since bc I've already heard another story of her talking down to another patient. She is rude, obnoxious and has no business being a receptionist for patients that don't feel too good. When I talked to him on his $89 Zoom call, I told him I wasn't happy. He immediately took her side. I asked him to PLEASE listen to the call-he said he had already spoken to his office staff and they confirmed I was wrong and she was right? ok, let's give this 2 months. Guaranteed she won't be there and neither will I along with many other patients. Our family really like you Smith, I'm just SMH

The absolute worst experience with any Physician ever. Was told that he didn’t have time to read up on my daughters condition. Was incensed when we visited a specialist without his knowledge. Too focused on typing in to his computer to truly focus on personal care. If you fit into his scope of knowledge and do not question then Dr. Smith may be for you. If you present w a challenging, thought provoking situation I would totally steer clear. Hope this helps someone in search of compassionate, open minded,team approach advocate who values the experiences of his patients and loves a challenging health issue. Steer clear.

This is a great practice overall with friendly, efficient staff. Never a long wait before getting in to see the doctor. Dr Smith is knowledgeable, friendly and listens to what I have to say. Highly recommend this family practice.

My experience w/ Dr. Robert Smith, has been truly amazing. His staff is caring, king & trustworthy; taking time to listen & report back to Dr. Smith or one of his Nurse Practitioners. They handle all of your concerns quickly & refer you to the right people, if you have a specialized issue. Moving from another state, w/ complex medical issues, I was worried at first, but once I was there-I was welcomed w/ warm smiles & understanding hearts. Dr. Smith truly cares about his patients!!

Dr. Smith recently affiliated his practice with a large regional healthcare company. I wanted a doctor from a smaller official Cathay could provide direct, personal service attention and service. Fortunately, none of that has changed since the merger. Dr. Smith is bright, sociable and highly skilled. He's an excellent doctor!

Finding a Doctor for my family and I was of utmost importance when we moved to the area we did back in 2003, luckily for us Dr. Smith took over the practice we were associated with at the time and also delivered my 6th child. I cannot say enough good things about Dr. Smith, having been a patient of his now for 10 years, a wonderful Doctor to Patient rapport has definitely formed. He truly listens to his patients concerns and you get the feeling that he really cares about his patients.

When other physicians failed my family.. Dr. Smith changed our. lives. I'm so thankful for my friends who referred us to him.

Dr.Smith and the staff are always there to help my family and I.

Fantastic guy, great doctor. Very calming atmosphere. Explains the medicine he wants to put you on and why and isn't hesitant to refer you to a specialist if he realizes the problem needs a closer look. Wouldn't go to anybody else