Weinberg Families's Online Review Report Card

Beautiful grounds.

Very nice place

This place is horrible. My grandmother requested A GLASS OF WATER for over 12 hours, one nurse told her she didn't need anything and she was fine. Another nurse walked out ignoring her.She also needs assistance to the bathroom, she woke up wet. The nurse got mad at her for not getting up and going to the bathroom. A WOMAN WHO IS BASICALLY CHAIR OR BED RIDDEN.This place is a absolute joke. Please don't send your loved ones here. Having to listen to my grandmother cry because she can't get any kind of decent or even basic care is terrible. Spare yourself.

Beautiful facility that offers a full continuum of care.  The facility provides excellent care and quality of life.  Staff are very caring, well trained and it feels like family working here.  My Aunt and Uncle both lived on campus.  My Uncle passed away after a few years in Assisted Living and my Aunt still lives in the Nursing Home. Our family is very happy with the care and compassion she receives.  I am a long term employee and love the campus and the work I do to ensure the residents, families and staff are supported.  I highly recommend!

This is the absolute worst place ever. I cannot believe the treatment and the last memories I have been forced to endure due to their neglect and complete disregard to their patients. The last visits have been heartbreaking finding my Grandmother displaced every several weeks making it harder and harder on her memory.I am DISGUSTED with the clothes they have had her in or shall I even say "the lack of cothing" we have found her in. They claim to have Lost all her clothes and her sentimental quilt. We arrived to find her in only a doctors gown and no other clothing. What kind of place is this?! this is the place of horror stories!

My father had a stroke and I chose this facility to transfer him to for rehab. I ended up requesting he be discharged after a week due to poor care.On his first day of admission, I was asked to leave due to visitation changes because of 3 positive COVID cases. Visitation changed to outdoor visits only, the next day I picked him up for our visit and he was in soiled clothing and smelt, the aid that brought him out to me was not wearing a mask (along with many other employees walking around) and was very quick to dismiss us as I was trying to ask her questions about how his night was. The following day I went to pick him up, again he was soiled and smelt. I had to take him home to give him a shower. Throughout the week iv tried calling the nursing station several times and never got an answer, I would get forward to a different unit and told I would receive a call back, and I never did. The entire week there, my father received no therapy. At the time of discharge, they brought him to me soiled again and his dirty soiled clothes thrown in a bag on top on his toothbrush and self care items. I had to throw everything, including his suitcase out because it was All soiled. They also provided me paperwork with his discharge and scripts for his medication, I went to the pharmacy to get his medication for home and I was told the scripts could not be used because they were not filled out properly and signed by a doctor. Very very upset with our experience at this facility.

My father had a stroke and I chose this facility to transfer him to for rehab. I ended up requesting he be discharged after a week due to poor care.On his first day of admission, I was asked to leave due to visitation changes because of 3 positive COVID cases. Visitation changed to outdoor visits only, the next day I picked him up for our visit and he was in soiled clothing and smelt, the aid that brought him out to me was not wearing a mask (along with many other employees walking around) and was very quick to dismiss us as I was trying to ask her questions about how his night was. The following day I went to pick him up, again he was soiled and smelt. I had to take him home to give him a shower. Throughout the week iv tried calling the nursing station several times and never got an answer, I would get forward to a different unit and told I would receive a call back, and I never did. The entire week there, my father received no therapy. At the time of discharge, they brought him to me soiled again and his dirty soiled clothes thrown in a bag on top on his toothbrush and self care items. I had to throw everything, including his suitcase out because it was All soiled. They also provided me paperwork with his discharge and scripts for his medication, I went to the pharmacy to get his medication for home and I was told the scripts could not be used because they were not filled out properly and signed by a doctor. Very very upset with our experience at this facility.

It is very quiet at this assisted living facility. Staff is nice enough, however, they are in need of more staff. Help is needed. The campus is quite lovely with the surrounding landscape deep in the north Buffalo/Amherst area. Be prepared for navigating a large campus.

The place was very quiet. We were greeted with a very friendly staff who were very attentive and helpful. The campus is a sprawling area with lots of buildings so go to the visitors office first. The rooms are suites and have all the comforts needed for end of life.

Nice beautiful and quiet place . I give it a 10❤