BestSelf Behavioral Health's Online Review Report Card

If I could give negative 5 stars I would! Be prepared for a lot of billable hrs with no progress! 6 months of sessions and nothing. Be patient "we know what we are doing". Doesn't do the 7 yr old who is still struggling much good. They don't even offer suggestions on what we can do to help outside of the 45 mins they spend playing games. The nurse will prescribed meds for a child she has never met tho.

Terrible! Inept counselor  lacked interpersonal skills. VindictiveContacted clients pharmacy to cancel a vital refill, necessary for successful treatment. Their objective seems to be failure. They start off great but the finish is terrible. The Sweethome Rd. location,  needs to permanently close. Michelle, the resident counselor, is awful at best.?

Would not recommend EVER!

on such a disappointing review on my counselor that i’ve had for almost two years, i would like to state that Emma has never dropped any appointments with me. she is extremely understanding, nonjudgmental, and completely there for her patients. Emma understands it takes a while for teenagers to open up especially with me because i didn’t for a while and yet she had me come back and didn't and still doesn’t push her limits on what makes her patients comfortable. she doesn’t ask questions about what is going on other than a quick check up to see how you’re doing/feeling. she waits for her patients to open up and tries her best to be a shoulder to cry on while keeping it professional as do the rest of the staff. shame on this woman for not only using her name and not keeping it anonymous like a mature adult all because she was upset over appointments being dropped.

Problems with staff at sweethome location. Dont answer calls / voice messages , paperwork isnt ready. Very upsetting, Avoid

I would love to be able to give a 5 star but I can not. My daughter was seeing Emma, she was great with her my daughter was finally starting to open up and talk more and be comfortable with a complete stranger asking such personal questions. Then all of a sudden we were dropped. I called to find out why, if maybe we did something and that was why I was not getting a call back to reschedule. Finally got another appointment on the books and then we dropped AGAIN! Why....because my daughter was not opening up enough. Well I am sorry it is going to take a little while for a teen girl to open up about her issues she is having but I can tell you abandonment sure didn't make her feel any better about her self worth, from the one person she trusted. Shame on you Emma shame on you.