Juan C Defex's Online Review Report Card

The most unprofessional dentist we have faced, refused to see my mom because she wanted to proceed with the insurance and not give him cash. He walked away from her without giving proper explanation with an excuse that he is busy and has surgeries. My mom had to wait for this appointment for 3 weeks to be seen (even it is an emergency) and refused by this dentist. Waste of time. He has no ethical manners.

Wish i could give 10 stars such a professional group of people here from Dr Defex all the way to every one of his staff. You can tell the deeply care for your teeth and your situation. Went to 2 other dentists prior to this both who were scared to work on me not Dr Defex he was and is confident in his work. Had a cyst growing underneath my impacted wizdom tooth which created a dangerous scenario for the Dr. to work on but he assured me not to panic and that he would give his 110% to make sure no complications occured. He completed his job in half the expected time safe to say no complications! Would definetely recommend other patients here for outstanding work love and care. A++++ Service thank you Dr and staff!!! Will never forget you guys!!!

The most unprofessional dentist we have faced, refused to see my mom because she wanted to proceed with the insurance and not give him cash. He walked away from her without giving proper explanation with an excuse that he is busy and has surgeries. My mom had to wait for this appointment for 3 weeks to be seen (even it is an emergency) and refused by this dentist. Waste of time. He has no ethical manners.

The best dentist doctor in the world!!!

I went to get my bottom wisdom teeth removed due to pain. They took many precautions for COVID. The office space was neat and clean. The staff was extremely nice and friendly.Before the removal, I did get a consultation with Dr. DeFex and was helpful in explaining all the options I can take. His nurses reassured me I'd be okay and answered all the questions I had (i did ask a lot lol).If there was one thing, I would've wished that I would be explained thoroughly the procedure of what would happen when I come in before especially during COVID times. I did not know I was not allowed to bring someone inside with me only until I came to the front door. It would've been nice to know beforehand.They also did cover me with plastic from the shoulder down and was required to take off my shoes to wrap them in plastic. This was really appreciated as I did not want to put any one at risk (also filled COVID symptoms sheet in the beginning). I also had to wear a plastic hair cap but I wear the hijab so this kind of became a problem but the nurses were really respectful and helped me with this but it did make me a little uncomfortable.The actual procedure was painless and well done.Dr. DeFex did text me a few days after the procedure to ask if everything was okay which was greatly appreciated!If you're thinking of going here, you should definitely go they were great!

Great atmosphere. Very detailed in the way he explained everything without the medical talk

Muy malos no atienden discapacitados 🖕🖕🖕

This place is only trying to take money out of people. They ask for xray and sedative that the insurance won't approve. I called many other oral surgeons and nobody required any of that the insurance didn't appove. And this is only for an extraction. They made me pay $125 for a paranomic xray and they requested my insurance for a severe sedative that the insurance didn't appove because the insurance said that severe sedative is not required for an extraction. So this place asked me to pay $350 for the sedative out of my pocket. This place is a rip off. Do not go there.

I had visited this office on two separate occasions. The first visit went very well which is why I chose to return again for the second visit. If the need ever arises, I would go there again. The office is very clean and well maintained. All of the staff is pretty friendly, professional and concerned with your comfort. I was nervous both times but the doctor made me feel very comfortable and answered any questions I had fully. Upon my second visit I had to wait about an hour and a half after my appointed time to be seen. That would be my only complaint but like I said, their services are great here and I would still return because of that. My recovery time was short and almost painless afterwards which I am also appreciative of. Thanks to everyone at this office for great experiences.

Excellent* Excellent* Excellent* from start to finish.At first I was petrified prior to the two extractions, the bone grafting and the tissue regeneration, but Dr. De Fex answered all my questions very patiently, explained me the procedure and he and his assistant made me extremely comfortable. The procedure was virtually painless. He has excellent bed side manners. He called me later that evening to follow up on my condition. Thank you so much Dr. De Fex, the assistant and the receptionist.