At Home Solutions - Licensed Home Care Services Agency's Online Review Report Card

I usually don't go online leaving reviews, but I have to say the excellent service I got from Mouna Talbi (the marketing manager)was beyond excellent as well as the efficiency of Melissa Hidalgo who is always prompt in solving all issues. Thank you again

This agency is the worst! none of these google reviews are real become a patient or employee and only then you will see that these reviews are absolutely fake!

I work here, going to work every day and enjoying it! All our offices were open and continued to operate during the most difficult time of the Covid-19 pandemic, providing 24/7 support to our caregivers and patients. Nobody took time off, the entire office worked together as a family. It’s a blessing to love your work, your team and what you do. We have pluses and minuses but always do our best to help patients and aides receive excellent service.

The staff is not Professional at all. They do not care about the clients needs at all. They do not call you and let you know who is coming. After a Operation they left me with out a Aide for a week when I had stitches in my back. Then they made it seem like was the problem. They never use their intake notes. And always told me this for my benefit, I should be happy. Not Cool.The main two that I dealt with is someone named Melissa and Jessalease ( spelling not correct). I would not recommend this company at all.

All the staff working with At Home Solution is very nice.They treat you like family😏

The best agency ever. The staff are friendly and always helpful.

Great company, and only positive feeling.

Love Brooklyn HR, registration was easy, staff was supportive. Coordinator Yelena always answers when I call her unlike other agencies where I worked for. Highly recommended.

My aunt have service from At Home Solutions,and we are so glad with this agency. Very good coordinators, homeattendands. Thank you so much!.Christi M.

I love this Offise 🤗

I am working in this agency 5 years ! I recommend this agency to all my friends and patients, because in this agency working very professional people and working in this agency my pleasure. They can resolve all problems emidiately, love you guys!

The best Agency ever very caring and understanding I have been with them long and they always offer to help my Coordinator Jessica is the most loving and generous person ever. Everyone in the staff is great God bless them all🙂🙂

Highly recommend this agency! You can see they truly care about the patients and their needs. My family had only good experience with everyone here.

Great place !!

Great staff and great office! My mom loves working with this office. Especially the office manager Aksana is readily available for support to employees.

Great agency, due to COVID-19 all registration was done online. Quick and professional way. I started to work on my first case within first week after registration. They have many cases at Far Rockaway, if you are willing to do some travel, you can work in this area big hours. They also have locations in Brooklyn, Bronx in additional to Jamaica office.

100% satisfied. CDPAP process for my parent was fast with no need to come to the office. They are sending all registrations links for consumer and personal assistant, all documents we submitted by email. Highly recommended!!!!

Nobody seems to care in this office. No sense of professionalism or what so ever. The entire staff at this joint need serious training when it come to customer urgency and care. I order for me to get somebody to speak to and need to call , leave messages call again the next day, and if am lucky they answer the phone put me on hold then hung up without talking to me . Very dissatisfied, very disappointed and I think it is about time for me to change to a new customer oriented office .

At Home Solutions LLC has major issues with Payroll and TASC FSA Contributions management. I have not received my contribution payment for 4 months now. I have spoken to someone at TASC and they informed me that At Home Solutions has not submitted the moneys for FSA contributions. So, what are they doing with our money. This is a Federal crime.

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