Damian Family Health Center's Online Review Report Card

Very nice people

amazing family health center, the staff is so friendly and helpful especially Martha . i would highly recommend this facility to anyone that needs medical attention. they even have their own parking lot which is unheard of in Jamaica, Queens

I received Damian Family Care Center's phone number from a friend whom me and this friend were sending information back and forth between the two of us on places where we can get covid vaccinated. She texted me the phone number. I called and made an appointment. I went to my appointment. I've another one in about 28 days after the first and I feel that we've, meaning the clients that have had the chance to schedule our vaccinations at DFCC, have been extremely fortunate. When arriving on my appointment date, the visit was quick, I've really zero symptons and I wish I've heard more positive reactions regarding Damian Family Care Center. Thank you so much!!

I love this clinic. They have vision, dental, colonoscopy, pysch, social workers, and everyone is really nice. The doctors here really care about their patients. The nurses are great. Highly recommended.

Clean facility but small. You feel like everyone knows your business. Or, can hear your business. Nice friendly staff

Half the staff there is somewhat Pleasant...But the Receptionist is just terrible... they're just rude to me...I don't know about other clients there,But It's Whatever...Also when you try to call for your Medication,I kind of dislike the Nurses too...but there not to bad as the Receptionist...there somewhat as well.But...I'm just making this complaint because I don't like how I was being treated today.

Not recommend bad service they ignore Patient

The receptionists rarely answer the phones, and when they do they are extremely rude and unprofessional. If they don’t enjoy their jobs that much, then they should just quit. People are going to see doctors, so they probably already have enough stress and anxiety going on in their lives, they don’t need an unprofessional and rude person being the first they see when they walk into a clinic. That behavior is unacceptable and this clinic really needs to rectify it because it’s just disgusting to be treated so badly when you are being polite and just trying to see a medical professional. I don’t know if it’s the same woman each time, but every single time I have called I was greeted by someone in a really nasty tone and hung up on. Get your act together sweetie because that attitude is just not it.

I scheduled an appointment with a specialist, which I showed up on-time for. They made me wait an hour before anyone saw me. They checked my vitals and then returned me to the waiting room. 30 mins later, a physician called me in and proceeded to do a full physical. I told him that I didn’t schedule a physical, that I had an appointment an hour and a half ago to see a specialist. Confused, he went over to speak with the receptionists, who said that I wasn’t supposed to come into the clinic, that I was supposed to be screened over the phone before making the appointment with the specialist. They apologized for the mix up and made an appointment for me to be screened over the phone for 10 AM the following day. I received the call at 11:13, I answered their questions and they booked me for a remote appointment for today at 12:15. It is now 2:25 and I have not received any calls or notices. I called the clinic, the receptionist confirmed that I did have an appointment and then redirected me to some unnamed voicemail to complain to. This was a complete waste of time and I will not attempt to use their services again.

Awful customer service! My suggestion to the great people of Queens that this place have no customer service and go to other clinic please.