Diversified Hearing, Rehabilitation And Balance's Online Review Report Card

Super helpful staff, easy to make appointment, and convenient location.

Hello : I was very uneasy with the whole process of obtaining hearing aides from the cost, to the ease of using them. I met with Dr Cartwright and he very patiently sat with me and went over everything. The next visit ( the trying on phase ) I brought my son with me for a second pair of eyes and ears ( no pun intended ) once again Dr Cartwright was wonderful. The third visit I was over the moon happy and expressed my sincere gratitude to Dr Cartwright. I know it is expensive, I'm a senior on limited income too, but please don't wait like I did. It is life changing. Go to Diversified, you are worth it. They are rendering good old fashioned customer service and Dr Cartwright is doing God's work. I promise you will not be disappointed and no one even knows I have them on :) ( LOL ) Thank you Dr. Cartwright and Diversified !!! Sincerely, Margaret M

My mother Alta had server hearing loss and now at 101 my mom can finally hear ! What a blessing to be able to talk to my mom and she finally heard music something she always loved so much … thank you so much to Dr Cartwright and staff… 🥰

Tiffany is the best. Explains everything very well

They're the very best thank you

I love my hearing aides! Diversified has tested me regularly to keep tabs on my hearing problems. Two years ago, we determined that it was time. It has changed my life for the better. I can't say that I wished that I got them sooner because before that, I would not have noticed much difference. Now I wear them all the time I am awake. Brian showed me how to connect them to my phone and how to troubleshoot when I was having problems. Theater, lecture hall and live music are better than I even remembered them. They perform better than any ear buds so that I get translations and directions without looking at my phone and no one else can hear it. People in Lucca, Italy think I really know my way around. Phone calls are no longer a struggle. They are also compatible with my noise canceling earphones. I wear them comfortably under the earphone cups. If you are questioning whether you need hearing aides, come in and be tested.

Update: I have to admit, they followed up on this, reached out to me and cancelled the open invoice. Carrie was very pleasant and understanding, and went out of her way to make sure everything was dealt with. Nice to know there's still good customer service out there. --------------------------- They charged $1800 for hearing aids for my mother that she never received. She passed away one month later and the last month of her life we had to yell at her, and she still couldn't hear half of what we said. Now I'm stuck paying an exorbitant price for a product that we could have found for a fraction of the price, and that was never delivered.

In October 2024 I caught a virus which caused me to lose most of my hearing. It took 2 months to get into an ENT doctor. My hearing test was done by an audiologist Lisa McMorrow from Diversified. It was determined I had sensorineural hearing Loss and my hearing would not be returning. I was devastated. Lisa assured me that hearing aids would work for me and hugged me. At that moment I needed that. She then assisted with getting me to the next person Carrie Cline from Diversified. Carrie examined me and we talked about hearing aids. Carrie is patient and just all around great. Two weeks later my hearing aids were in and I am so happy to say I can hear again. It has been about a month and today I return for a follow up appt. Thank You Lisa and Carrie!!! True professionals. You ladies are doing what you are meant to do.

The staff and doctor is very kind and friendly. He tested earing aids patiently

I found Kelli Loss M.A. CCC-SLP to be a highly competent speech-language pathologist, and is exceptional at her profession. In addition, Kelli did an excellent job of working with me to put together a treatment plan that met all of my individual needs. I also appreciated the rest of the staff, who were both friendly and professional.