Kenmore Mercy Hospital's Online Review Report Card

Absolutely disgusting to have a 8 hour wait. Can't even call that healthcare. The staff, trying to be friendly, advised find a comfy place to stay as it will be a while. The chairs are alway somehow the most uncomfortable things to be suffering on possible. No idea who would purchase a set. Disgusting what the economy of greed has done to businesses that should be helping people. Even non life threatening injuried can become life threatening if the suffering is great enough. All hospitals are the same now too. Hopefully soon Urgent Cares will get bigger and bigger and replace the refuse of heathcare seen here, and other hospitals. If you have Covid symptoms and don't call ahead (not possible) to tell them, which I didn't have symptoms anyway, then they yell and scorn you to get out. I've seen it happen. Pathetic as it gets. Better off driving 3 hours away even if some other hospital makes you wait 2 hours.

I spent 2 days in Kenmore mercy and everyone was wonderful. The nurses were great and very helpful. The doctor's were very nice as well. The hospital rooms were spotless and when I was in the emergency room first they were great as well. The emergency area was great the doctor's and nurses were great as well. All the doctor's and nurses were all happy and seemed to enjoy everything they did. And a couple weeks after that stay I had out patient surgery and pre testing and the surgery and my doctor and the nurses were wonderful. I give the hospital an A+++. Thank you all so much for taking such good care of me. Sincerely Carol Orrange..

I've broke my arm n hadda wait two hours till someone seen me also on 1-7-22 they made me wait 5 hours plus for ct scan when I was sent over doctors like to stand around and talk /use phones they r the worst hospital for emergencys you might as well go to ecmc

Bad service. My boyfriend got into a car accident and fractures and they made him wait 10 hours !!!!! No!!!!!!

waiting long time but nobody call. worth place. spoil whole day. Don't go there

I have had 3 surgeries at Kenmore Mercy in the last 5 years. I can not put into words how amazing each and every experience has been there. From pre-op testing, covid testing, surgery staff and inpatient staff they are all equally friendly and attentive.Most recent surgery was yesterday and even my husband commented multiple times at how efficient and nice everyone was.Thank you Kenmore Mercy for being such a wonderful place! Surgery is always scary, especially when it involves your spine but you always manage to make the whole experience wonderful!!

Not letting people have even a single person stay with them is the most messed up thing. It's not even helpful.

My mother had to be transferred here after having a heart attack at home. Not only was everyone fantastic her medical team went above and beyond for my mom. to make sure she was well taken care for. Five stars. Hands down.

I think like this is the worst hospital ever in Buffalo. I don’t leave reviews but I literally wait four hours in a waiting room. I went there to emergency because my son had a fever really bad over 100. I literally waited four hours and nobody called me at all I had to leave go to different hospital. There was ppl waiting for over 6 hours. Everybody go to emergency for a reason we’re not here to waste our time. This is the worst hospital. Show some love and care. I wish I could give you no star.

I had surgery last week… everyone was wonderful. Thank you.