The New Homestead Home's Online Review Report Card
The New Homestead Home
3.9
Average Star Rating
36
Total Reviews
0
Recent Reviews
3
Review Sites Found
Accepts Medicare
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Review Summary
New Homestead received 75.0% positive feedback, with patients praising the caring staff, well-maintained facilities, and engaging activities. However, 25.0% of the feedback was negative, primarily citing rude phone interactions and unsanitary conditions. Overall, the facility is valued for its compassionate care but could improve communication and facility organization.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
List of The New Homestead Home's Reviews
This is an amazing assisted living environment. Everything here at New Homestead is impressive. The services offered are complete. The rooms are clean and the menu choices and activities are abundant. There is a lovely outdoor seating area. Steven is friendly, competent and compassionate. The residents are well cared for. The place is clean and well run. I highly recommend this facility.
New Homestead is a nice family owned business tucked away in Kew Gardens. The owner Steven is very accommodating. The rooms are decorated nicely, and the food is plentiful. The entertainment is also very enjoyable.
I appreciate the help and assistance I have received while living in the New Homestead for the past several years. The staff is caring and trustworthy and goes above and beyond to keep my family and friends in the know regarding my health and status.
Happy news to share! My 95 year old mom, who has happily called the Homestead "home" since late 2008, is being discharged from hospice care. Thanks to everyone there who has contributed to my mom's wellbeing.
I’ve never experienced care & professionalism like this company before, very understanding and caring people. Trustworthy and gentle with their residents/patients, they definitely go the extra mile and I’m beyond grateful for having this opportunity of letting my sibling be apart of such a good team! I can’t seem to thank them enough for everything they’re doing!!!
Excellent place great staff great accommodations. My relatives were very happy
Amazing building and people.
When i walked into this building, i felt energy and positive vibes. The residents are all happy with big smiles on their faces. The place is clean, kind and friendly with great staff who truly care about their residents. My uncle who was a resident here really did have a great time being amongst others. Keep up the great work!
I recently had the opportunity to visit this nursing home and was very impressed with the overall experience. The activities offered were very fitting for the residents and the staff made sure to keep everyone engaged and entertained. It was great to see that they also prioritize outdoor time, and the residents seemed to enjoy spending time in the fresh air. The outside porches were a particularly nice touch, providing a cozy and comfortable spot to relax. But what stood out the most to me was the kindness and professionalism of the staff. They were always ready to assist and showed genuine care for the residents. I also appreciated the easy-going and friendly atmosphere among the fellow residents, which made for a pleasant and welcoming community. Overall, I would highly recommend this nursing home for anyone looking for a caring and supportive environment.
I went to visit one of my family member and the staff was so nice. The place was so clean. They take great care of their patients and this place couldn’t be any better! They really make their patients feel like as if they were home.
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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