Claudine N Portella's Online Review Report Card

Claudine Portella is an excellent doctor. She is persistent and doesn't let any question unanswered. She found a neuro endocrine cancerous tumor where it was overlook by other physicians. As a primary care physician she follow her patient very well, and never hesitate to order more tests or ask specialists to explore some issues. I am a patient of her for around 10 years. A doctor isn't a baby sitter or a therapist!

Dr. Portella is very thorough in her diagnostic. It is the most important quality that a physician can have. she doesn't let any physical question unanswered. I am lucky to have her as a primairy care physician.

Echoing the previous review, this doctor so very robotic! Didn’t ask me any questions, I had to actively give her information about my health and background before she even bothered to ask. She wanted the appointment to be finished and was walking out the door while I was still asking the questions. Shocking, awful bedside manner. Doesn’t seem interested in patients. Wont go to her again

I'm sorry to say that Dr. Portella has one of the worst bedside manners I have ever encountered. I don't know how else to put this except to say I felt like I was talking to a robot. I was actually shocked by the level of robotic speaking and mannerisms, it was very jarring. I went to her because my previous doctor left the practice. Dr. Portella contradicted everything my previous physician told me about my health, including that I shouldn't be taking the prescriptions her colleague prescribed me. I will never be back.

One of the most proffessional phisicians I ever encountered. So quiet and humble that surpass any patient's expectation. When you walk out after her visit, you already feel half healed.I think she's underestimated by her superiors.Well, she has that extra-sense that we, the patients, look more-and-more after. Thank you, Mount Sinai, for helping us.

i was looking for a new doctor in Astoria... My health insurance gave me her name and got an appointment for an annual check up... Very cold woman and not friendly... She said first that there were 2 kinds of consultations and mine was because i had concerns... she just asked the exact same questions as her assistant...did not even check anything physically...i had a blood test and still waiting for a call for the result... Worst experience ever... Thanks for nothing...

I've been coming to Mount Sinai Hospital for the past 5 years. I had to choose a new doctor since the one I was seeing was relocating.To my bad luck it had to be Dr. Claudine I showed up at exactly 12.45 for my appointment, within a few seconds the receptionist informs me that Dr, Claudine won't be able to see me till 5 pm !!! I was gobsmacked! Mind you I was not late for my appointment.Why overbook if you can't handle so many patients? I left hospital with more headache. Lesson learned-always research who you are about to see. Have I seen all the horrible experiences her patients write about her, I would've not wasted my time.

Terrible !!!!

Urgent care gave me the same diagnosis that I wanted to double check since I was still sick. Except they were much nicer and asked way more questions!! Her rudeness and bedside manner is a negative 10.

SHE CALLED EMS FOR ME WITHOUT LETTING ME KNOW.THEY ARRIVED WITH A STRETCHER AND TOOK ME TO EINSTEIN. WHEN I GOT THERE AND AFTER 4 HOURS WAITING TO SEE THE DOCTOR,NTHEY WANTED TO KNOW WHY I HAD RETURNED TO THE HOSPITAL SINCE I HAD JUST BEEN TO EINSTEIN 2 DAYS PRIOR. I HAD GONE TO DR. PORTELLA BCZ I WAS IN PAIN AND WANTED SOMETHING FOR PAIN.DR.PORTELLA DID NOT GIVE ME A REPORT TO GIVE EINSTEIN AS TO WHY SHE THOUGHT I EVEN NEEDED TO RETURN TO THE HOSPITAL.2 WEEKS LATER WHEN I REQUESTED PAIN MEDICINE AGAIN SHE ONCE AGAIN REFUSED TO PRESCRIBE ANY FOR ME.LAST YEAR SHE TOLD ME THAT THE NODULE THAT WAS IN MY LUNG COULD BE CANCER,REFERRED ME TO A PULMONARY SPECIALIST WHO COULD NOT SEE ME UNTIL 3 MONTHS LATER AND WHEN I CALLED HER TO TELL HER THAT THE RECEPTIONIST AT THE PULMONARY DR. SAID I SHOULD HAVE DR. PORTELLA CALL HIM TO SEE IF SHE COULD EXPEDITE THE APPOINTMENT, SHE NEVER GOT BACK TO ME. CONSEQUENTLY, I MADE AN APPOINTMENT TO SEE A PULMONARY SPECIALIST AT ANOTHER HOSPITAL FOR THE NEXT WEEK.