Crystal Run Healthcare Middletown's Online Review Report Card

I was here not to long ago! My appointment was at 12:35 got there 10mns before my appointment. 3 more patients are in front of us. Of course we all have appointments. However 10 minutes after 2 more patients arrive and they called in one by one the last 2 patients were called in before us. As I go to the front desk and ask why if supposedly we all have appointments the last 2 patients are going 1st then us and the lady tells me well you are the last appointment ( ok i get it ) and no body told you to schedule on a Sunday(are you Sirius?). Plus this kids are sick! What makes this person at the front desk think that my child is not sick???? Like there's a reason I'm here otherwise I would be home on a Sunday with my child.

Nice Service, best doctors of the world, always thanks to Dr. Aslam Jangda Md

Just overall terrible. Avoid them, you're doing yourself a huge favor

Dr Antoine is the best pediatrician, she takes the time to listen to every concern I have.

I worked here in medicine dept 2007 to 2010, they are most genuine, intelligent people and physicians overall. All very professional, kind, caring physicians, especially, Dr Teitelbaum, Dr Spencer, Dr Khoury, the administration. You do good work in an intelligent, professional work environment. You would be surprised to know that in this day and age, this is not easy to find. If you have any issues, they will fix it and have empathy for any situation that comes up and address it immediately, so you can just focus on your very important work where excellent patient care is key. I highly recommend Crystal Run Healthcare as an employer.

They book appointments without confirming whether or not they are a pediatric or adult doctor.

The only reason I go to Crystal Run,is because my cardiologist,Dr.Silverman,is associated with them.They have many good physicians there, and the wait times are usual as with any place, however I believe that the organization when it comes to billing, especially when it involves annual check ups from a regular physician, take advantage of clients.A free exam becomes chargeable,if you mention anything that can be construed as a reason for having the appointment.Of course, they are in business to make a profit, but it is wrong, even if the insurance I have gets stuck with the tab, just for mentioning the least sort of thing.Dr.Silvereman is the best.Regardless where ever I live, he will remain my doctor, his service is worth traveling and waiting for.I wish all my doctors were as good as him.The issues I mentioned, are with the general practitioner doctors, or the nurse practitioners.

My father is mid-cancer treatments and this facility wouldn't check him in for an appointment yesterday because they couldn't come to an agreement in regards to what he owes. He was absolutely willing to agree to giving some money but it "wasn't enough". Mind you, he applied for financial assistance so they're aware of his situation. This man is out of work fighting lung cancer. This practice has no compassion and just sees dollar signs above our heads. He was refused for an appointment to figure out what to do with his blood pressure since it has become high during treatments.

Came in today for my appointment, I was 15 minutes early and waited half past my appointment to go into the doctors office, be there for 23 minutes and being told that the things I was worried about don't matter and to ignore a cyst that hurts at times and was constantly interrupted. I've had problems with doctors here from the past, and this is my last time with crystal run. If they don't lose your blood tests, they lose your medical records. If they don't forget they blood tested you the day before and retest you, they constantly interrupt you when you're telling them what's going on.

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