80Th Street Residence's Online Review Report Card
80Th Street Residence
4.2
Average Star Rating
16
Total Reviews
0
Recent Reviews
3
Review Sites Found
Accepts Medicare
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Review Summary
80th Street Residence received 81.2% positive feedback, with residents and families praising the caring staff, excellent memory care, and clean facilities. However, 18.8% of the feedback was negative, primarily citing dishonest assessments, medication mismanagement, and poor handling of behavioral issues. Overall, while appreciated for compassionate care, it needs better communication and honesty about care capacity.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
List of 80Th Street Residence's Reviews
My father moved into 80th Street in 2023 when my mother desperately needed help taking care of him. His Lewy Body Dimentia was only worsening. The people who ran this home, worked in this home, visited this home for activities, and took care of everything were absolutely fantastic. His end came quickly and he had major cognitive issues but that was due to his illness; his care was never an issue. I can't thank them enough for how they helped his last days, as sad as they were. If you have a loved one who needs memory care I cannot think of a better place. I will always be grateful.
My wife, who at that time had suffered with Alzheimer’s Disease for close to 7 years, moved into the 80th Street Residence in May 2024. She was in need of more care than her at home caregivers could provide, so her son and I did a fair amount of research to decide where she should be moved. It was both an easy, and as it turned out, the right choice. The kindness and loving care she received were really heartwarming, from the Executive Director, to the Associate Executive Director, to the the social worker, to the medical staff, and all the other wonderful and caring care managers and aides. Unfortunately, my wife’s stay was short and she passed in January 2025. Everything was done to make her last few days peaceful and comfortable both for her and her immediate family. I highly recommend 80th Street Residence for anyway me who might need such care.
My Mom was here. She had a private room. She unfortunately had Alzheimer’s. One day she asked an Aide on her floor to assist her because she needed to go to the restroom. The Aide said to her that she's busy to go ahead and pee in her diaper. My Mom then hit her. Next thing you know a huge football size security guard tackles my Mom and they inject her with something and she's a zombie for the rest of the day. Another visitor told me all about it.
Wonderful place with caring staff We had a wonderful experience there with my dad
When my siblings and I were looking for a care facility for our father, we searched everywhere in New York City (because of course we wanted to visit him, and bring the grandchildren). We found The 80th Street Residence. And before COVID, it was wonderful. And then, well, everything changed. I wouldn't board a dog at this place. They manage patients with medication (including medications with FDA black box warnings). If staff is short, they lock patients/residences in their rooms. Their in-house doctor refuses to cooperate with outside specialists, or even meet with the families (including holders of health care proxies, living wills, guardianships, trusts, etc.). And at the end of it all, when the resident patient/resident has been so neglected that intervention is needed, they'll just dump him/her to the nearest ER without so much as a phone call. All this with a five-figure (multiples) per month price tag. As I said, I wouldn't put a dog in this place.
If you want excellence in New York City elder care, look no further.
The 80th Street Residence is a great community and truly cares about all residents/families and staff. From the moment you walk in, you are treated like family! 80th Street staff provides exceptional care to all residents and the staff is great. I definitely recommend 80th Street Residence!!
My Dad went from dashed to dashing within one week of residing at 80th Street Residence. All the folks here are caring and compassionate with heart and soul. I emphatically second all the other 5 star reviews.
80th Street is in a league of their own regarding a community setting for memory care. The leaders of this organization always value investing in residents and the team! It is wonderful to see such care and attention given to everyone to make sure it is truly a place of quality of life. We love how much they put into training and it shows in how care is given to each resident.
My mom has been at the Residence for 8 1/2 years. The staff is incredible, the facility is immaculate and the directors are first rate. The way they steered the Residence through the pandemic should be a model for every type of facility everywhere. 80th Street Residence has helped my mom progress through this disease with as much dignity as possible. I'll be forever grateful!
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All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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