Associated Retina Specialists, Pllc's Online Review Report Card

where do i even start. the staff was extremely rude and the wait was awfully long. wasted an entire day with this energy draining establishment. i am appalled there was no reason to ever be this cruel even if you’re having a not so good day. left a nasty taste in my mouth. you’ll be better off somewhere else i warn you. save yourself the money, time, and peace.

Absolute disaster of an office. Way overbooked, entire waiting room 90+ mins behind schedule. Factory-like processing of patients - they’re just trying to maximize what they get paid by you and your insurance. I strongly encourage you to go elsewhere if you value your time and halfway decent care.

I’ve been waiting here for 2 hours and have no idea when I will actually see a doctor. Don’t come here unless you want your time treated as worthless. They have no intent to see you for at least 2-3 hours from your actual appointment time which means they overbook on purpose.

Only come here is you don't care about your time. I've been sitting here for an hour and a half for a routine eye exam. They have no intent to see you for at least 2-3 hours from your actual appointment time which means they overbook on purpose. Also the waiting room is as crowded as the port authority. No I don't want to sit 1 inch from my neighbor on a saggy couch

Expect wait times of at least 2.5+ hours for every visit. Not a lot of personal care.

Avoid this practice. They have absolutely no processes in procedures. After going through all the tests and receiving an initial diagnosis and an appointment to have eye surgery, they completely ghosted me. I'm not sure why, but I left four messages with staff over three weeks prior to my operation so that we could finalize the details of my procedure. The office said that they would inform the doctor, but I never received any phone calls back. I offered to make it an additional appointment so that I could talk to him, but they just said that he would call me. He never did. (BTW I also left several emails, but they leave the email box unattended.) I'm currently trying to get my medical records back from them so I can send them to my new doctor; they say it will take weeks for some reason. I'm hoping I don't have to redo everything. If they're this bad before the operation, God knows what the operations are like. I would avoid this place at all costs.

Words can not express how lucky I am to have been referred to Dr Khadem, he's a genius and saved me from an almost certain detachment. An appointment here does take a few hours but it is because they are extremely thorough which is of course what you want if there is an issue with your eyes. And may I add EVERY single member of his staff is courteous, professional, kind and caring. Be prepared to sit for a while but know you are in expert hands. Thank You Dr Khadem.

Dr. Kahdem saved the sight in my eye about 5 years ago when my regular eye doctor noticed my retina was beginning to tear. I’ve continued to receive this same high level of care ever since. This doctor and his office are excellent and I will continue going to him as long as I live in NYC.

Dr Khadem saved my sight . I absolutely love him and all the staff here . Been going for about 12 years now . I had an accident ( a hole in my retina ) after I hit my head in a car door . 9 weeks later could only see 3 fingers out of my right eye . I Was referred to him and told I needed surgery (virtrectomy) right away . If you don't know this is what's called "face down surgery ". Google it . I was terrified but his calm demeanor and explaining of what I needed and why helped . His bedside manner is great and he answers any questions I have . My retina was repaired, but this type of surgery can cause other issues, so I go regularly to ensure all is stable with my retina. Yes the wait time is horrendous . There are several other doctors in the same space and it gets crowded . I know the prevailing logic is "my time should be respected" and if this is you pass and go somewhere else . But for me, I plan my day accordingly and yes I do get annoyed waiting but I have at least 3 tests ( including the imaging with the dye to see the back of the retina) that I will continue to wait . Average wait time can be 2-3 hrs. Govern yourselves accordingly .

Dr Khadem and his medical associates saved my vision once again. I knew to visit his office after he saved my mother's sight. The approach and knowledge provided to me and other patients of extraordinary. I recommend this group to anyone. Appointments take some time to complete as there are a few facets to the process prior to seeing the doctors; this is a very thorough yet timely approach.