Carepatrol Of Manhattan's Online Review Report Card

Choosing a facility was like applying to college but without parents, guide books, or guidance counselors. Diane Trunecek was a blessing. She was always there for us, very knowledgeable, patient and a joy to work with.

Working with Diane at CarePatrol has been a lifesaver. Navigating New York's endless and often underwhelming (or worse) skilled nursing providers is almost impossible without a knowledgeable guide. Diane quickly helped us located the right facility for my father who needed quality long term care and had financial restraints. She was able to answer all of my questions thoroughly and intelligently. Beyond the providing the right placement advice, Diane has continued to be involved, checking in regularly with me and my father's facility as an advocate for us as his health care needs evolve. Her approach has been truly above and beyond from day one and I am grateful to have met her.

I highly recommend working with CarePatrol to help families navigate the very complex landscape of assisted living research in the Manhattan area. As someone who is managing a parent's care long-distance, having CarePatrol as our advocate in prequalifying communities, coordinating visits and outlining benefits, pros and cons has been invaluable. A special thanks to our contact Diane Trunecek's considerable elder care experience that supports our process. Her detailed knowledge, thorough management and caring guidance brings so much value to our efforts.

Jordan and Diane of Care Patrol are excellent to work with. I am incredibly comfortable referring clients to them and received excellent feedback regarding their compassion, professionalism, and ability. They are very responsive in their communications and I highly recommend them to anyone looking for help placing their loved ones in their new homes and communities. Five stars!

We were referred to Care Patrol, specifically Diane T., by our mother’s neurologist’s department. We had just learned she was diagnosed with cognitive decline and were at a loss as to what our next steps should be as far as finding the appropriate long-term care for her. Diane listened to our concerns and offered incredible advice when we were completely overwhelmed and panicked about the diagnosis. We are forever grateful to Diane and the folks at Care Patrol for helping us find the perfect place for our mother. Diane went on multiple tours of the facility with us, answered all our questions, and helped us navigate the application process. She also helped us strategize how to have the emotional discussion about the move with our parents. My siblings and I are so relieved to know our parents are in a place where they are safe and getting the care they need. Diane and the Care Patrol team are angels.

In a series of the darkest moments, when a family has so many worries and no prior experience to bring to bear, Care Patrol was an invaluable guide. Their regional structure meant that knowledge about possible matches for our situation and available beds narrowed our choices, in the short and long-term. Diane presented our situation honestly, made appointments to visit that she accompanied us on, and was an emotional support for our family throughout. I don't know when she sleeps, she was following up with us whenever we reached out, and whenever she got new information. The social worker that connected us gave us a gift of gold.

Our family needed help finding an assisted living facility that would best suit my mother's needs. Thanks to Diane's unwavering persistance and guidance, we found a wonderful center where my mother is safe, comfortable and happy. Diane Trunecek is immensely knowledgeable about available options and her guidance as we navigated the daunting search process was simply invaluable. I have and will continue to recommend Diane to anyone who asks me for a referral.

CarePatrol helped me every step of the way, from finding and choosing an assisted living facility for my parents to helping coordinate move-in day. They are knowledgeable, patient and incredibly kind. I absolutely recommend CarePatrol. I can’t thank the team enough!

Thank you very much, CarePatrol! Your advice and assistance in finding a facility for one of my family members was really invaluable and we deeply appreciate your professionalism and kindness working with us and accompanying us on site visits.

Richard Russo was incredibly helpful with my parents' transition to new homes. He was flexible, knowledgeable and accessible, keeping us informed every step of the way, arranging visits to senior homes and sharing his expertise. I am so grateful for his help.