Citron Hennessey Therapy's Online Review Report Card
Citron Hennessey Therapy
4.8
Average Star Rating
98
Total Reviews
18
Recent Reviews
3
Review Sites Found
Accepts Medicare
No
Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
Review Summary
Citron Hennessey Therapy received 93.9% positive feedback, with patients praising the therapists' professionalism, kindness, and supportive environment. However, 6.1% of feedback was negative, primarily citing mismanaged care, scheduling issues, and poor communication. Overall, the practice is appreciated for its transformative therapy experience yet it needs stronger administrative processes.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
List of Citron Hennessey Therapy's Reviews
Wish I had met Leonard sooner! great experience and productive sessions with him. He asks thoughtful questions that really make me reflect more deeply on myself and my perspective. I always leave our sessions with new insights and a better understanding of my feelings. The office environment is also very calm and comfortable, which makes the whole experience even better.
I initially had a positive impression of this office; it’s clean, welcoming, and my therapist was kind. For basic concerns like work stress or life transitions, it may be a good fit. However, my experience with more serious mental health issues was deeply disappointing and concerning. I was in therapy here for about a year and consistently expressed that I was struggling and needed more support. I asked for higher levels of care (such as inpatient programs) and for a psychiatrist referral to restart medication that had worked for me in the past. These requests were dismissed, and I was directed toward minimal resources that didn’t match the severity of my condition. My situation eventually escalated to the point of hospitalization. Only then (after my therapist spoke with the hospital psychiatrist) was I told she did not have the proper licensure to treat my condition. I had been open about my diagnosis and symptoms from the beginning, so learning this at that stage was both frustrating and alarming. I was showing up every week in visible distress, asking for help, and getting worse. As a high-functioning person on paper, I worry my situation wasn’t taken seriously enough, but that doesn’t justify the lack of appropriate referrals or escalation. I wasn’t planning to leave a review, but this feels important: if you have complex or chronic conditions (borderline personality disorder, bipolar disorder, severe OCD, schizophrenia, psychosis, PTSD, etc.), I would strongly recommend confirming your provider’s scope of practice upfront or seeking care elsewhere. While the space is nice and the staff are kind, my care felt mismanaged in a way that contributed to a crisis that might have been preventable with appropriate intervention.
Leonard Citron. That’s all I have to say! Anxiety? I don’t know her anymore.
Absolutely incredible practice. Super professional, efficient, and human. They make it easy.
For months, I was looking for the right fit while seeking professional help. I even tried company-provided resources and some online options that never quite clicked. It wasn't until I found Citron Hennessey Therapy that I found a place where I could truly work on myself with the help of great therapists. Lina has been instrumental in my improvement; her therapy style matches exactly what I was looking for. After only a few months, I feel much better and look forward to continuing our work together.
Sanchana is Kind, thoughtful, and very thorough in reviewing the work we have put in with her. She opens up doors never opened for us in a safe place. Very happy with the ongoing process.
Highly recommend this practice! Clinicians always prioritize giving their clients great quality of care.
A wonderful range and variety of therapists to meet a variety of pepole's needs. Super well run. A very nice space. 10 out of 10 would recommend!
Very professional therapists, really helped me when I had a very specific issue I needed guidance on. They really made me feel like I wasn’t alone. I highly recommend.
Evan should not be working with female clients.
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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