Eastside Eye Associates's Online Review Report Card

The eye exam was very thorough and I had total confidence in the team. I would highly recommend this practice.

Eastside Eye Associates provides consistently excellent care.

Good eye clinic and professional doctor. Will be taking the eye drops for viral infection. Will know the recovery in due time

Although cataract surgery has become fairly common, I feel there is always a risk especially since it involves the removal of the cataract and a lens replacement in your eye. We are dealing with the essential sense of sight after all and I had heard stories of complications that gave me pause. Dr. Sangani was reassuring and I had confidence that all would work out well. But even in my best-case scenario, I didn’t expect recovery to be so effortless and swift. I just returned from my final checkup with the doctor and everything is perfect. And it is exciting to see vivid colors I haven’t seen since my youth. Need I say more? Thanks, doctor.

I love the office .I'm upset that Dr Nagel is no longer there.She has retired. trying to get used to new Dr that took over her patients

This office has the most unprofessional front desk service I have ever encounteredin a Dr's office of all places!!! My calendar alerted me that I had an appointment yesterday with Dr. Nagil but I wasnt sure I that I had made an appointment since I normally get a confirmation call or email about a week or a couple days before my appointment from doctors offices. I have been getting my eyes checked annually here in the last few years since I live and work nearby. I called the office to inquire since the alleged appointment was for 4:30 and I figured if so I would go. A woman with a Spanish accent answered and after we both exchanged the obligatory greetings I started explaining the reason I was calling and as I'm talking she suddenly puts me on hold without a word of notice. I hadn't even said my name. I was shocked and taken a back. I wait for her to return and after a few minutes and no response I hung up and called the office back. She answered again and I asked if she was the person who answered the first time I called, and put me on hold while I was in the middle of talking. She had the gall to say to me she doesn't know because there are other people answering the phones. I asked to speak to the manager and then she said the manager wasn't there (it was 3:45pm and according to google the office is open until 5pm) but what could she help me with. I again said I wanted to speak to the manager and she again says the manager isn't there. I then asked her whom I was speaking to and she said Lizzet, I believe. Then I asked her for the name of the manager and I belive she said Connie or Collene? I told her I was coming over to speak with a manager and she had the nerve to lie and tell me they were about to close! It was 3:48pm! I almost went over there to speak to anybody with authority at that point but decided not to give this individual the pleasure of wasting more of my time and getting more riled up in anger so I decided to write this review instead. This is not the first time the receptionists at this establishment have been rude when I have interacted with them. But it will be the last time! It's not cheap to visit this Dr's office. If Eastside eye associates chooses to hire classless uncivil people like I have encountered at their front desk I'm sure business will suffer. I know they will NEVER get mine again because I will NOTpatronize this business EVER again!

I was very pleased with the medical part of the my visit. The doctor seems very nice but when I came in I was handed a piece of paper to sign with no clarification and later they charge me $75, pointed to the piece of paper I signed claiming I was giving their OK for a $75 Eye exam which I already had received elsewhere and that I didn’t need one and I’m really pissed off and I would not recommend

The doctors there are the best. Several years ago they did Cataract surgery on my eyes which was a real life saver.

Should have read the spate of poor reviews before I tried this practice. Made a new patient appointment over the phone and discussed insurance. I should I suspected a problem when I received no appointment confirmation email or text. I took time off work and busy schedule, and traveled to office. While I was in the office filling to the new patient paperwork, I was told the doctor with whom I'd made the appointment didn't, in fact, take my insurance and I would need to reschedule with a different doctor at a future date. This practice obviously doesn't care about wasting someone's time and effort. Too many other options in Manhattan to endure such inexcusable mistreatment.

excellent service, care, and attention!