Evelyn J Icasiano's Online Review Report Card

Dr. Icasiano is one of a kind. Just had a cataract removed and she extremely attentive and thorough. Appointments were on time and staff mostly friendly.

Dr. Icasiano is wonderful. I have been seeing her for the better part of a decade. Always thorough and personable!

I have been going to Dr. Icasiano for nearly a decade and she is incredible - super personable, always remembers me, offers me many options for my eye concerns. I won’t go anywhere else!

I guess if you have all day to spare then this place is great. Otherwise, if you have a job and responsibilities and try to plan your life accordingly to the actual time you book an appointment and not 45 min later, try someone else.

Rude interaction regarding my insurance coverage, despite being prepared to pay out of pocket for a $6000 surgery. Will take my business elsewhere.

Dr. Icasiano is professional and takes the time to answer your questions. Unfortunately, the rest of her staff do not follow the same principle. The office secretary is always rude and actually hung up the phone while she was on the phone with me and my insurance company. If you have a emergency and need to speak to a doctor or get medication, you will never get a call back maybe you’ll get an email response 3 days later.

I generally don't write reviews except for outstanding service. I have had several eye operations over the years and most of them were fairly unpleasant. So I was not expecting a positive experience when I learned I needed cataract surgery for both eyes. Since I would be having the lens replacement procedure anyway, I was also interested in lenses that would correct myopia. Even though I did extensive research on options for replacement lenses and talked to people who had had this surgery, I was overwhelmed by the range of possibilities and the pros and cons of various lenses. The more I read the more confused I got. I originally had a consultation with a surgeon associated with the ophthalmologist on my insurance plan, but the visit was rushed and he really didn't pay much attention to the question I had about the possibility of two different lenses; one for close up and the other for longer range. There was a lot of sales pressure to schedule the procedure soon and they were really pushing an expensive laser device that didn't seem to offer any real benefit. I also could not get a solid price. A close friend suggested I try Dr. Evelyn Icasiano. My initial consultation with Dr. Icasiano was thorough and she asked far more detailed questions than the original Doctor I consulted did. She went through a long list of specific questions about my daily activities and what my job was - I spend a lot of time in front of a computer monitor and do a lot of print reading for work. My hobbies and exercise require good mid to longer distance vision, and she recommended two slightly different lenses; one to support my work requirements and one geared towards my sports activities. At the end of the visit I felt like she was very invested in find the best possible solution for me; she was able to distill a lot of technical medical information into layman's terms and present it a manner that made sense. There was no sales pressure and she quoted a firm price on the spot that was very reasonable. I did most of the scheduling with her office by email - very convenient. There was an insurance issue with a prescription for one the eye drops as well as a few other questions; the office was very prompt responding and got it resolved that day.. The hospital staff at Mount Sinai was cheerful and efficient; both Dr. Icasiano and the anesthesiologist came in before and reviewed the procedure and what to expect. The procedure was quick and basically painless. There was some discomfort after the anesthesia wore off and I didn't feel up to doing anything the rest of the day. The next day was better and I felt up to a long walk, as any vigorous exercise is prohibited after surgery. Although I could see as soon as the bandage came off the next day, it took a few days for my vision to really clear up, and at the follow up a few days later I was amazed to learn the vision in my eye was now 20/20. Some things to keep in mind: There is a two week wait between surgeries if you are doing both eyes, so if the surgery is also correcting myopia, one eye will have perfect vision and the other will still be nearsighted, so reading and computer work will be an issue. You won't be able to take the lens out of your glasses on the side with the new lens and wear them. It seems like it should work, but it won't. You'll have double vision. If you normally wear contacts, you can just use a contact in the other eye and that works. I had worn glasses, but had worn contacts before and was familiar with how to use them, and Dr. Icasiano was able to prescribe a few temporary contacts until the second operation, which made it possible to read. There are a LOT of eye drops, and you have to do them four times a day, and you need to wait five minutes between applying different drops, so that's 20 minutes of eye drops four times a day. Schedule accordingly. I could not be more pleased with the results and the process, and if you are considering any kind of ophthalmological procedure, I give Dr. Icasiano the highest possible recommendation.

Dr. Icasiano is Very informative! She has much knowledge and will answer any question you have.

I generally don't write reviews except for outstanding service. I have had several eye operations over the years and most of them were fairly unpleasant. The surgeons were generally not very responsive and one procedure had to be redone, basically due to poor planning. So I was not expecting a positive experience when I learned I needed cataract surgery for both eyes. Since I would be having the lens replacement procedure anyway, I was also interested in lenses that would correct myopia.

I generally don't write reviews except for outstanding service. Even though I did extensive research on options for replacement lenses and talked to people who had had this surgery, I was overwhelmed by the range of possibilities and the pros and cons of various lenses. The more I read the more confused I got. I originally had a consultation with a surgeon associated with the ophthalmologist on my insurance plan, but the visit was rushed and he really didn't pay much attention to the question I had about the possibility of two different lenses; one for close up and the other for longer range. There was a lot of sales pressure to schedule the procedure soon and they were really pushing an expensive laser device that didn't seem to offer any real benefit. I also could not get a solid price. A close friend suggested I try Dr. Evelyn Icasiano. My initial consultation with Dr. Icasiano was thorough and she asked far more detailed questions than the original Doctor I consulted did. She went through a long list of specific questions about my daily activities and what my job was - I spend a lot of time in front of a computer monitor and do a lot of print reading for work. My hobbies and exercise require good mid to longer distance vision, and she recommended two slightly different lenses; one to support my work requirements and one geared towards my sports activities. At the end of the visit I felt like she was very invested in find the best possible solution for me; she was able to distill a lot of technical medical information into layman's terms and present it a manner that made sense. There was no sales pressure and she quoted a firm price on the spot that was very reasonable. I did most of the scheduling with her office by email - very convenient. There was an insurance issue with a prescription for one the eye drops as well as a few other questions; the office was very prompt responding and got it resolved that day.. The hospital staff at Mount Sinai was cheerful and efficient; both Dr. Icasiano and the anesthesiologist came in before and reviewed the procedure and what to expect. The procedure was quick and basically painless. There was some discomfort after the anesthesia wore off and I didn't feel up to doing anything the rest of the day. The next day was better and I felt up to a long walk, as any vigorous exercise is prohibited after surgery. Although I could see as soon as the bandage came off the next day, it took a few days for my vision to really clear up, and at the follow up a few days later I was amazed to learn the vision in my eye was now 20/20. I could not be more pleased with the results and the process, and if you are considering any kind of ophthalmological procedure, I give Dr. Icasiano the highest possible recommendation.