Evergreenchoice's Online Review Report Card

Evergreen Hospice is exceptional. The hospice staff assisted us with the passing of our mother in Bellevue WA, August 2020. They were so compassionate, knowledgeable, professional, and responsive. Delivery of our mom's supplies was practically immediate. We are so grateful for their help during this very painful time. Thank you so much to the nurses, social workers, bathers, drivers, and all others who helped our momma and family.

I called this place to schedule someone to take care of my elderly grandmother and the person who answered the phone was so incredibly unfriendly and rude. She wouldn't give me her name, she didnt have any sort of professionalism and left me at a loss on how to initiate the conversation that involves me handing them my hard earned dollars. when i asked her what steps i could take to move forward with evergreen choice after an incredibly unfriendly silence she literally said "if you're looking for a job you can go to our website" talking to that woman was like the textbook example of how not to make a sale. When the owner, Ann, called she was just as unfriendly as the nameless entity that represents her business. Ann told me, quite rudely, after i laid out that i wanted someone to come to my grandmothers home 3 days a week for 4 hours a day, That the time i needed someone to watch my grandmother was not worth it to the caretakers and if i couldnt bump the time up to at least 6 hours a day no one would take the job and it would be a 'revolving door of caretakers'. I understand what she was saying, but she reduced my elderly grandmother, that i care deeply about, to a job and a job that isnt worth it to the people she chose to surround herself with and represent her brand. I cannot figure out how am i supposed to trust Ann enough to have someone she chose watch my grandmother, largely unsupervised, when she cant even get it together enough to sound slightly kind at all over the phone. Speaking to her offended me, made me feel like i was imposing on her, and also like my grandmother was too burdensome for Ms. Ann without a larger payout. Not feelings that made my heart smile about handing thousands of dollars to her. If Evergreen choice's over the phone service is so unfriendly and brusque i cant imagine their caretakers are much kinder. Not the sort of people i would want looking after my freaking grandmother. Whatever entity on behalf of evergreen choice answered their phone needs to be retrained and Ann needs to take a hard look at her branding strategy. The way to get people to pay you is NOT to tell them that the person they care about isnt worth it or lucrative enough for you. Meanie.

We recently used Evergreen Choice’s services for an extended period of time due to the need for home health care for a dear family member. We were awed by the professionalism of their staff. The care and comfort they gave our dear one was beyond excellent. We would not hesitate to recommend them.

We recently used this agency to help find senior care for an aging family member and their entire service was excellent. The staff was extremely knowledgeable and the caretaker they found was perfect for us.

Immediately clear to me upon working with EvergreenChoice that this Company really cares about their clients. They take the time to understand their clients' specific needs and how to assign caregivers who can meet those needs.

EvergreenChoice provided the absolute best adult care I've ever seen for my dad. The workers here truly respected the life my dad has lived and make sure to provide the help he needs with dignity.

Evergreen Choice provided the best adult care for my grandfather. They were so helpful to my family as we enrolled their services for help with his Alzheimer's. The staff did a great job adapting to the needs of my granddaddy, making sure he was treated with respect.

Amazing! Evergreen Choice has provided the best assisted living care for my family. My grandfather has finally found elderly care that fits his needs. They provide him so much support for his everyday life and never mistreat him. Thank you all for providing the care he deserves while providing him a friendship that he truly enjoys with his caregivers.

I am extremely thankful for the services here at EvergreenChoice. We have utilized them for my father's assisted living care for about 2 months now. We have nothing but praise for their continuous support for assisting my father while also being attentive listeners every time one of our family members want our father's help in a certain way. Thank you all for helping my father continue to live the life he wants.

I appreciated EvergreenChoice's philosophy in that they are "partners in care" as my uncle is a proud man. He doesn't want to be recognized as some invalid who can't do anything anymore if he requires assisted living. The workers under this business have been extremely respectful to my uncle. They provide a beautiful balance between providing my uncle help but allowing him the autonomy he wants still in life. Thank you for your excellent services.