Laser & Mohs Dermatology Of New York's Online Review Report Card

Dr Quintana, I'd like to extend my sincere "Thank you" to your office staff. On Monday, I desperately needed to be seen for a rash on my face & eyes. As luck would have it, you were out of the office, at a conference for a few days. I was very uncomfortable, frustrated & upset, when I hung up the phone. I was speaking to Amal. She sensed my desperation, & took it upon herself to call me back, to solve the issue. She set me up with an RN via a remote conversation, I was able to send pics, she had the opportunity to consult with you & get back to me with several options of treatment. I believe I'm on the road to recovery!! I can't tell you how much that meant to me. It is a wonderful culture, that you have developed with your Staff. One that is KIND, PROFESSIONAL & CARING. Best regards, Katherine Smith

My experience was great all around in Dr. Quintana's office. I was more than satisfied with the care and attentiveness I received from the doctor and her assistant. The doctor was down to earth and listened. Also, the office is spotless which is a big plus.

I thought I had tried everything, but Dr. Quintana’s medical guidance and prescribed skincare regimen drastically improved my skin in just a few months.

I've been coming to Laser & Mohs Surgery for YEARS and have always had such a positive experience. Dr. Quintana is professional, efficient, thorough, and clearly an expert in her field. She's helped me address every concern I've had over time, including completely clearing up my acne and catching a precancerous mole early. I also always appreciate Nurse Luci, she goes above and beyond with patient care. She's warm, very knowledgeable, and makes me feel at ease. I truly trust the care I receive here and highly recommend to anyone looking for excellent dermatology services!

I’ve been coming to Laser & Mohs Surgery for YEARS and have always had such a positive experience. Dr. Quintana is professional, efficient, thorough, and clearly an expert in her field. She’s helped me address every concern I’ve had over time, including completely clearing up my acne and catching a precancerous mole early. I also always appreciate Nurse Luci, she goes above and beyond with patient care. She’s warm, very knowledgeable, and makes me feel at ease. I truly trust the care I receive here and highly recommend to anyone looking for excellent dermatology services!

I went to Dr. Quintana to treat hair loss and acne. During the appointment, she was very kind and understanding, which I appreciated. She recommended a few creams and acids, told me to come back in a month to treat the hair loss, and I spent about $200 on the skin products. When I asked if there was an alternative that my insurance would cover, I was told there wasn’t any. However, a week after purchasing the creams, my insurance reached out to inform me that there were actually similar alternatives that would have been covered. Two days after starting the treatments, I developed an allergic reaction—my face became red, peeling, and extremely itchy. I reached out via their chat, sent pictures of my condition, and was told the doctor would send a new cream (which I was charged for). I was also advised to stop applying the original creams. Unfortunately, the new cream provided no relief and caused a breakout of pimples instead. When I shared my concerns, I was told the problem was on me for applying too much of the creams. However, I had been very clear during the appointment that I had never used acids before, and I followed the exact guidelines she provided. I didn't appreciate the blaming. What surprised me the most is that there was no follow-up to check on how I was doing. It’s been over a month, and I still can’t expose my face to the sun because it becomes extremely red and sensitive. While Dr. Quintana was kind during the appointment, the lack of follow-up, the continued worsening of my skin, and the fact that I wasn’t informed of insurance-covered alternatives have made this a very disappointing experience.

Dr Adelle Quintana, MD is amazing She is engaging while listening, her expertise allows me to receive what's needed without overdoing anything. I'm very comfortable when speaking with Dr Q., and walk away pleased:the next day or two Im more excited with my results . Dr. Q compliments my appearance because she take the time to discuss the details applicable to me. I always look forward to seeing Dr Quintana great experience from the time I see her smiling face, she is friendly, and the absolute best Dermatologist I've experienced. You're is excellent care with Dr. Quintana Sincerely, CW

I feel very comfortable with Dr. Quintana and she is always very professional.

I don't know how this place has good reviews. The whole experience was less than ideal. The waiting room is unwelcoming it's a small room with a door locked to the actual office. I tried knocking and calling when I got there to make sure I was in the right place and no one answered. I was there to have a red rash on my arms diagnosed which I get every winter. The doctor barely glanced at my arms before diagnosing me the appointment only lasted around five minutes. On top of that when the intake person was asking me for my allergies she acted like she hadn't heard of what I was allergic to before. Both the lotion they gave me and the medicated cream they prescribed have what I'm allergic to in them so I can't use either of them. I do not recommend this place and will not be coming back again.

I'm surprised with the positive reviews. I went to this office due to a suspicious mole on my upper eyelid. This mole started growing, it itched and bleed and a tiny piece of it fell off. Dr Adelle Quintana told me she does not remove this, that I have to see an eye doctor, and I have and the eye doctor told me to see an Dermatologist, than she tells me I need to see an eye surgeon which is confusing. (she will provide me the specialist name) I came to a conclusion either she does not have the experience to remove it or she just didn't want to. I also ask about using laser to remove it and she mention is expensive, at this point is obvious I will have to see another specialist. So I asked about my age spot, she recommended cyspera which I can get in her office or on the official website, the price in office is close to $170. I asked about Tri-Luma cream, which she doesn't prescribe to her patients because of the hydroquinone, I asked about retinol which she said I don't have any issue regarding wrinkles/fine lines. (btw-I am 62yr) In addition she prefer to have her patient to use OTC first before prescribing it, which I said I have been using the OTC, again she reply cyspera has retinol as one of the ingredients. Again is obvious I am not getting any prescription. I left the office feeling it was a waste of time and money, this Dermatology suppose to have 31yrs experience, the referral I got was Dr Ritu Saini which is another dermatologist not an surgeon.