Mytherapynyc - Counseling & Wellness's Online Review Report Card

I left this experience feeling taken advantage of and deeply disappointed. When I switched health insurance, no one from the company explained what my new out-of-pocket costs would be. As a result, I continued attending sessions under the assumption that my coverage wouldn’t be much that much different (as I opted for a better plan when choosing my new insurance), only to later discover that I was responsible for multiple sessions totaling approximately $800. What makes this especially upsetting is that many of our therapy sessions focused on my financial stress and anxiety. Although there was a payment plan. to be hit with an unexpected bill of that size felt incredibly harmful and contradictory to the support I was seeking. Transparency about insurance coverage and costs is a basic responsibility, particularly in mental health care, where patients are often in vulnerable situations. Unfortunately, this experience reinforced a concern I have about the mental health industry: that patient well-being can sometimes take a back seat to billing and revenue. I hope this review encourages the company to improve its communication practices and prioritize patients over transactions.

Love the therapists here! Their offices are modern, beautifully designed, and genuinely make a difference. The space feels comfortable and welcoming, which makes going there so much easier. The therapists are excellent: professional, highly skilled, and truly supportive.

I had a great experience with Cormac, who specialized in exactly the things I needed help with. He provided perspective, resources and conversation that was incredibly helpful to me!

The therapy I received undoubtedly changed my life for the better. Ashley Bethea was my therapist and I would highly recommend her. When I first started, I had an incredibly difficult time being vulnerable and understanding and articulating my emotions. Ashley was amazing at helping me open up and recognize and process emotions in a way I was never able to before. Her observations, insights, and questions were always insightful and nuanced, and she helped me understand and find myself when I thought I would feel lost forever. I am so grateful that I had Ashley as my therapist and I would have kept seeing her if I didn't move out of state! myTherapyNYC is also a great practice overall. Communication was always prompt, clear, and professional, their in-person location was warm, convenient, and private, and their flexibility with in-person and online sessions was great.

I have such a deep appreciation for the transparency this practice offers regarding their therapists' identities. As a queer person, it was crucial for me to find a gay male therapist who looked like me and sounded like me, and Kevin Hershey was exactly that. In every session, Kevin went above and beyond, providing a truly judgment-free queer space where I felt comfortable sharing my emotional life without being filtered. He is a highly engaging therapist whose transparency about his own background as a queer man served as the building blocks for the trust we established. Honestly, I'm super satisfied with all the progress I've made. Even for the goals I haven't quite hit yet, Kevin made sure I stayed accountable and gave me a clear roadmap for the near future. I would absolutely recommend both Kevin and myTherapyNYC to any queer person looking for a great therapeutic fit.

What I loved most was how comfortable I felt during every session. Even when I shared difficult or personal experiences, the counsellor made me feel respected and understood. It felt like a safe space where I could finally be myself.

Great practice, I did most of my sessions from home but loved that there was an option to go in person if I wanted to. Kevin Hershey was amazing to work with, would highly recommend! I worked with Kevin for over a year and only hd to stop going because I switched to an insurance they didn't not accept :( Would definitely go back if that were to change.

I highly recommend Kevin Hershey - he is an incredible therapist. His warm and calm demeanor and sense of humor made me comfortable to open up early on. He was fully present during our sessions, and his observations and insights were sharp and nuanced. I gained so much benefit in under a year and I appreciate Kevin’s work.

A very lovely office, the vibe is welcoming and calming. My individual therapist was amazing. As a young queer person of color, it can be difficult to find a therapist to resonate with but I would definitely recommend this place.

Super easy and personal experience with My TherapyNYC. Liked the portal access. Sam was the best!