New Life Obstetrics And Gynecology Obgyn-Chinatown's Online Review Report Card

I've been going to Dr. Eng for over 10 years. Her and her staff are great! She really listens and cares for her patients

Really poor patient care. I’ve been going here for over a year. I had my IUD put in here and experienced intense pain for multiple weeks afterwards. And every time I go in for a check up, I have to wait over 30 minutes to be seen and the staff don’t even know what my appointment is for and they forgot to notify me of my check up results multiple times. The medical assistant here is an absolutely sweetie pie. Everyone else just does not care about delivering efficient and quality care. Do not got here please find another OBGYN.

Run! I would give it 0 stars!!! They charged me $45 copay as specialist office visit while checkin, but on the insurance claim, it shows $25 copay as primary office visit! Such a scammer.

I was seeing my GP for a shingles shot and he reminded me it was time to get the routine gyn exams as well as a mammogram. Since my regular GYN doc moved deep into another borough, he suggested I see Dr. Eng, right n the same building. I went to make an appointment, and as it was the end of the day with no more appointments, I was able to be seen right then and there. The staff is knowledgable and super friendly. I got all the referrals I needed. I highly recommend Dr. Eng and her staff.

I have been a long time patient of Dr. Eng's for many years. She always makes me feel comfortable and takes the time to answer all of my questions and address any concerns. During a routine annual exam, she felt a small mass in my breast. Though my mammogram came back negative, Dr. Eng insisted that I get an ultrasound anyway. I went thinking it would be nothing since I have always been in perfect health. It turned out to be cancer, and was caught early enough to have just a lumpectomy and avoid needing chemo. I know without a doubt that her experience, intuition, and true caring for her patients saved my life, and I am forever grateful. Many doctors would have just went with the mammo results and said I was fine. If you want a doctor who truly cares about you, go to Dr. Eng. She is the best. I have also referred my friends to her and every friend who went to Dr. Eng loved her and became a regular patient. Some people have complained that the staff was rude. This is not the case! Most of her staff are bilingual, as she serves the Chinese community because they feel more comfortable with people who speak their native language. Their demeanor might not be the same as most Americans, but they are not rude. Try being kinder to them and they will respond with the same. I have personally witnessed many patients who are (ironically) so impatient that they become rude to the staff, who are trying their best to help them. Unfortunately these are the people who post the negative reviews, which is not at all an accurate reflection of the medical care you will receive, which should be your number one priority. I have also met very nice people in the waiting room who like me, agreed they wouldn't go to anyone else but Dr. Eng. When you are the patient with the scary diagnosis, you will want someone like Dr. Eng to take the time to explain everything to you and reassure you that things will be ok. If I have to wait longer than I expected, I'm fine with that, because I know Dr. Eng truly cares about all of her patients. And that makes it well worth the wait.

I had such a great experience with Dr. ENG. Her staff was friendly and helpful. Gyn visits are not so exciting especially if you are new to the doctor. Yes, this was my first visit. I was nervous not knowing what to expect and what type of personality she would have. When she walked through that door she had a kind and pleasant manner. She apologized for running late. Which wasn't more then a half hour. I thought that was ok compared to other visits when you're waiting over an hour. She explained everything. Answered all my questions and was patient when she had to repeat herself 3× of something I couldn't comprehend. She made me feel comfortable. My thought and experience with her was great!! She is patience, warm, and friendly with a sweet personality.

I scheduled an appointment ahead of time with a doctor who was not there when I arrived. I was also told to pay the full amount of an annual check-up which would later be credited back. A decent office would bill insurance directly instead of putting the burden on the patient.