New York Laser Vision | Manhattan's Online Review Report Card
New York Laser Vision | Manhattan
4.6
Average Star Rating
111
Total Reviews
7
Recent Reviews
3
Review Sites Found
Accepts Medicare
Yes
Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
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Review Summary
New York Laser Vision received 90.1% positive feedback, with patients praising the doctors' knowledge, professionalism, and the friendly staff. However, 9.9% of the feedback was negative, primarily citing long wait times, administrative miscommunications, and unexpected charges. Overall, the clinic is appreciated for its expert care, yet it needs better time management and clarity in billing.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
List of New York Laser Vision | Manhattan's Reviews
Дария you need to learn how to talk to the patients and customers over the phone. Otherwise you needs to find another job.
Came in for an eye glasses prescription and check up as zocdoc listed it as covered on my insurance, insurance stated I get a free checkup each year. They charged me $75 just to get the prescription and said my insurance doesn't cover it. Told me I have some dry eye thing and had to come back. First visit took over 2hrs from arrival on time. Second visit they are already 50minutes late and there isn't anyone here. Not impressed with the service. Part of me feel like they are this is a scam or they set it up in a manner that takes advantage of people. Refusal to provide medical records, they said my medical records are the ownership of the main owner and they can only mail them to me after 1 week. They refused to call for approval until I had them get the doctor again. Then they magically were able to call the manager who refused to give me medical records.
The most thorough eye exam I've ever had. I just came for eyeglass prescription. Booked on ZocDoc. At first I thought I the price was high, but then they really examined my eyes thoroughly. Well worth it. I'd drop the $12 charge for credit cards and charge $10 more per appointment.
recently visited Dr. Sarah Pinkhasov at New York Laser Vision, and I can genuinely say she changed my life. I had been struggling with dry eyes—a common issue for people like me who are constantly on their phones—and she immediately found the right approach. Dr. Pinkhasov was incredibly professional, attentive, and kind. She took her time to do a full, thorough check-up and made me feel completely at ease. Her personalized care plan was spot on, and I saw real results right away. It’s rare to find a doctor who not only understands your problem so precisely but also knows how to treat it effectively from day one. Vision is something we often take for granted until it becomes a problem—and I’m so grateful I found Dr. Pinkhasov before things got worse. Thanks to her, I feel confident I won’t need glasses for many years to come. Highly recommend her to anyone looking for a truly skilled and compassionate eye doctor.
Thank you to the talented Dr. Sarah for my contact fitting. 🖤
Really not a fan of this place. Went to get a prescription for glasses. They made me come back for no reason, claimed I had dry eyes, and tried to push their products on me for purchase. Just feels like you’re not getting the best medical treatment/ cannot trust what they say when they’re pedaling.
My experience at NY Laser Vision was timely and thorough—the desk staff, practitioners and doctor took their time explaining everything and addressing all concerns I had. Very pleasant experience overall!
The receptionist were very kind and attentive. Dr.Pinkhasov was nice, and helped me navigate as a first time eye contact user and prescriptions even when she was a bit tired from immediately back to back appointments. She answered my questions with and gave great advice for when I have to order my frames. They also have a nice selection of Teas, and coffee while waiting.
Great office! Attentive and kind receptionists, medical assistant, and doctor. Minimal wait time, and well-equipped, inviting office. Dr. Pinkhasov was thorough and took time to explain my condition and answer any questions.
Very professional and very nice!
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Locations
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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