New York Medical & Surgical Eye Care, Pllc's Online Review Report Card
New York Medical & Surgical Eye Care, Pllc
4.6
Average Star Rating
138
Total Reviews
4
Recent Reviews
3
Review Sites Found
Accepts Medicare
Yes
Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
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Review Summary
NY Medical Surgical Eye Care PLLC received 86.4% positive feedback, with patients praising Dr. Rubinstein's professionalism, knowledge, and the friendly staff. However, 13.6% of the feedback was negative, primarily citing rude behavior, out-of-pocket fees, and waiting times. Overall, the practice is valued for its expert care, yet it needs better communication and time management.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
Yelp
Facebook
List of New York Medical & Surgical Eye Care, Pllc's Reviews
Excellent physician — knowledgeable, polite, not rushed. Outstanding office staff. Easily available appointments. My only qualms are with waiting times at the office. Hoping it was only a one off issue. Will come here again.
Reviewed On Google
Very kind staff and warm welcome. The assistant is nice and courteous. The Dr is very nice and polite
Reviewed On Google
Great service Dr. Rubenstein is the realist 🤘🏾
Reviewed On Google
As always, Dr. Rubinstein was efficient, concise & clear in her assessments & recommendations. Her staff, including front desk, were capable, pleasant & helpful. When we went, there was no unnecessary “wait” time, so we appreciated that.
Reviewed On Google
RED FLAG!!! 🚩 If I could give a lower rating I would. When you call they will tell you your in network for coverage and once you’re within your 24 hours of your appointment and can’t cancel without a fee, they will message to let you know if you need a prescription for glasses or contacts it’ll be an out of pocket fee. This is because they don’t accept optical, only medical….yet it’s an EYE doctor. I agreed to get a prescription assessment and after agreeing to pay, she then says likely my vision is blurry due to dry eyes. They read my old glasses prescriptions incorrectly and then I met Dr Rubinstein. She’s not a people person. She has no patience and is rude. In addition to all of the above she prescribed me glasses and I CANNOT SEE THROUGH THEM!!! After paying out of pocket …for just a headache. Went back to get it checked. The techs read my old glasses and what do you know. A different reading this time. Then Dr Rubinstein is even more rude and is like I don’t know what to tell you. So here I’ve paid hundreds of dollars for glasses I can’t use and a Doctor who is rude and defensive and I’m not sure why, she got paid. I’m the one who lost money. And don’t need to be spoken to this way ontop of it all. Wish I could get my money back.
Reviewed On Google
I have been a patient of Dr. Rubenstein for over 3 years now and only have amazing experience with her specialty in treatment of glaucoma and taking care of my glaucoma specifically. The office personnel is friendly and courteous.
Reviewed On Google
My experience as a new patient of Dr. Rubinstein was excellent. I was greeted with a warm welcome and a clean and inviting environment. The technicians are personable and professional answering my many questions. Dr. Rubinstein thoroughly examined my eyes, shared what she learned, made recommendations and walked me through the next steps needed prior to my future surgery. Next, I spoke to a navigator who scheduled my follow up appointments. She was clear and transparent about the out of pocket expenses I’d be responsible for not covered by my insurance. I left my appointment feeling safe entrusting my vision to Dr. Rubinstein.
Reviewed On Google
Kind staff, knowledgeable doctor, short wait times. I can recommend this place.
Reviewed On Google
Doctor Rubinstein is very knowledgeable and caring. She's patient in listening and takes her time explaining issues. The staff is friendly as well. My eye issues have improved undee her care. Thank you Doctor Rubinstein!
Reviewed On Google
Awful!!!
Reviewed On Google
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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