Pamel Vision & Laser Group's Online Review Report Card
Pamel Vision & Laser Group
4.3
Average Star Rating
109
Total Reviews
36
Recent Reviews
3
Review Sites Found
Accepts Medicare
Yes
Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
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Review Summary
Pamel Vision & Laser Group received 83.2% positive feedback, with patients praising the doctors' professionalism, thorough explanations, and the friendly staff. However, 16.8% of the feedback was negative, primarily citing poor customer service, inefficient billing, and long wait times. Overall, the practice is valued for its expert care, yet it needs better administrative processes.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
Yelp
Facebook
List of Pamel Vision & Laser Group's Reviews
Great Service and Excellent Doctor
Reviewed On Google
The staff members were welcoming, friendly, and professional. The wait time was excellent. All eye exams were explained in a clear and understanding manner including getting the results. The doctor explained the test results in a clear fashion, and answered all my questions to my satisfaction. GREAT VISIT/EXPERIENCE.
Reviewed On Google
In 2002, Dr. Pamel performed a corneal transplant on my left eye, followed by lasik and then 20 years later a cataract surgery. I trust him implicitly and think he is an extraordinary surgeon and Dr. He came highly recommended to me and it was great advice!
Reviewed On Google
Friendly very caring staff in a very tight environment . Thry were very thorough with my exams an gave a step by step of what expected fr me and what wil be happening at my surgery. I have them 4 stars dues to size of the office .
Reviewed On Google
Fantastic. Always, taking on time, all staff members are friendly, professional team members Dr. Pamal and Dr. Matthew always take the time to answer questions.
Reviewed On Google
Everyone is super nice and professional. Wait time is not bad.
Reviewed On Google
Desde mi primera visita tuve excelentes mejoría con el procedimiento que me realizó el Dr BRAZZO, estoy muy contenta y agradecida por la mejoría que ahora tengo en mis vista, gracias a Dios y al Dr Brazzo que Dios le dé larga vida y mucha salud, para que pueda seguir ayudando a personas que tengan problemas con sus vistas… Bendiciones para todos 🩷
Reviewed On Google
Always excellent, reliable, highly professional & trustworthy care. I have no doubt my eyes are in good hands when I rely on Dr. Pamel & his friendly, very competent staff. Also much appreciated, in my latest visit this morning, was being taken care of at my exact appointed time, with absolutely NO waiting time at all. Exceptional customer service, which I hope will continue!
Reviewed On Google
Wonderful experience nice clean office great staff love the doctors
Reviewed On Google
Dr. Pamel is an amazing surgeon and doctor who truly cares about his patients. His staff is also always super caring and friendly. Highly recommend
Reviewed On Google
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
Disclaimer
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