Skinney Medspa's Online Review Report Card
Skinney Medspa
4.8
Average Star Rating
426
Total Reviews
104
Recent Reviews
3
Review Sites Found
Accepts Medicare
No
Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
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Review Summary
Skinney Medspa received 94.6% positive feedback, with patients praising the professionalism of the staff, beautiful and clean facilities, and expert treatment results. However, 5.4% of the feedback was negative, primarily citing untrained staff, poor customer service, and unsafe practices. Overall, Skinney Medspa is praised for its great environment, yet it needs better consistency and accountability.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
List of Skinney Medspa's Reviews
Mattia is the absolute best! He is great and his patience is top tier. Highly recommend coming to Mattia for photo facials and any other treatments needed
Super informative and relaxing experience! I skin is hydrated above and beyond my expectations! Thank you Elena
Elina is the best!!
I had a facial with Mattia, he was great. He explained every product and really tailored the facial to my skin.
I bought a few Botox packages here to use over time. When I called to make an appointment They told me they were all used which is odd because I swore I had a few left. When I asked them if they can send me the original receipts of all the packages and the individual uses so I can cross reference and make sure they told me there system was changed and they can't see it anymore and a manager would have to get back to me. That was over a month ago. I have called a few times and I have even taken time out of my day to go in and try to talk to someone which it's just a run around of "someone will call you back". No one has and until they give me the info I'm requesting it seems they're just trying to scam me out of my packages. Very unprofessional and horrible customer service. If they were forthcoming with the receipts from the beginning I might have just bought more packages if I'm out but I'll never go back after this.
I had lip and chin filler and masseter Botox done by Reem and could not have asked for a better experience! She made me feel so comfortable and calm during the entire process. I had never gotten Botox or filler before and I had all three injections done in one appointment and she made it a breeze - all aspects were a 10/10!!!
The absolute BEST in beauty/welless/med spa in NYC. I’ve had many different services here and the team is top notch. They always exceed expectations!!
I am a first-time client and I will definitely be back. I had an incredible experience. Shanika is amazing - she not only was a fabulous technician for my Emsculpt NEO, but also explained all the different services offered. I plan on doing several. She is professional and personable, and she made me feel very comfortable. I think she is terrific. Spa Manager Denise was lovely, and it was nice to see her so hands on and involved in the day-to-say. I was impressed with the spa and the services. They also have a broad product offering - even some spa-branded items. I look forward to trying them all!
Mattia is honestly the best. My skin feels so clean, smooth, and radiant after the facial. He’s gentle, knowledgeable, and explains everything he’s doing, which made me feel super comfortable. The glow is unreal. 10/10 experience.
Mattia was very patient and diligent!
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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