Sunrise At East 56Th's Online Review Report Card
Sunrise At East 56Th
4.2
Average Star Rating
32
Total Reviews
10
Recent Reviews
3
Review Sites Found
Accepts Medicare
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Review Summary
Sunrise Living in Midtown Manhattan received 81.2% positive feedback, with patients praising the friendly and caring staff, beautiful facility, and engaging activities. However, 18.8% of the feedback was negative, primarily citing poor staff-to-patient ratio and ineffective management. Overall, the facility is appreciated for its supportive environment, yet it needs to address staffing issues for improved care.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
List of Sunrise At East 56Th's Reviews
As a Physical Therapist, I have been in and out of Assisted Living communities my entire career, but none compare to Sunrise E56th! This is not your ordinary assisted living. When you walk through the doors and are greeted by the concierge you will think you're in a luxury 5 star hotel. After seeing the incredibly beautiful and well-kept building, resident rooms, terrace areas, gym and activity rooms, there is hands down no better place to be. It doesn't end there...the culinary team is out of this world, serving cuisines from all around the globe! The staff are delightful and are there to make your day as pleasant as possible. The therapy staff are there 5 days per week and keep all of the residents fit, healthy and living more comfortably. There's truly no better place that I would want to be or have my loved one enjoy the later years of their life. Thank you to the Sunrise E56th team for all that you do every day!
I recently was on the hunt for assisted living facilities for my dad. Paige at Sunrise East 56th was fantastic - patiently answering all my questions and helping me to figure out what was right for us. She checked in - and unlike some other places, I felt her focus was on my family rather than her sale. Thank you, Paige!
Sunrise 56 has been nothing but professional and has taken great care of our dear friend. Our friend has resided at 2 other assisted living/memory care facilities in the city. Both are facilities are considered among the top on the Upper East Side. Our friend has 17 years battling Parkinson's Disease, combined with Dementia and Lewy Bodies. Not an easy life. The facilities at Sunrise are modern and extremely clean, the staff are patient and kind and the food is great too! We are blessed that Sunrise is in the city and can accommodate our friend with such care. Heartfelt thanks to all those that work at Sunrise.
As a physician, I have worked professionally with Sunrise at East 56th and their team and cannot recommend their services enough. Their professionalism and efficient management should be commended, especially working with Paige in their marketing department. I feel comfortable with wholeheartedly referring my patients to them in their search for assisted living.
My husband was admitted to Sunrise from his hospital stay. He had been diagnosed with cancer and immediately went on hospice care. The staff at Sunrise couldn't have done more in caring for his every need. They treated his with kindness and compassion. Sunrise helped me through a very painful time and I am forever thankful I picked this place.
I am eternally grateful for the exceptional care and compassion demonstrated by the Sunrise team during my father's respite care stay. Given the severity of his traumatic brain injury, finding an assisted living facility capable of offering the necessary level of care and ensuring our peace of mind was challenging. The care managers went above and beyond, assisting with all daily living activities and treating him as if he were a member of their own family. If your loved one is at Sunrise on East 56th, rest assured they are in the best possible hands.
Beware of Sunrise Living in Midtown Manhattan!!! I wish I could say my experience with Sunrise Living in Midtown Manhattan was a positive one, but unfortunately, I cannot overlook the glaring issues that make me hesitant to recommend this facility for your loved ones. One of the most concerning aspects is the shockingly low staff-to-patient ratio. It's disheartening to witness nurses overwhelmed with the sheer number of patients they are expected to care for. This not only compromises the quality of care but also puts patients in potential danger. The management's refusal to address this issue by hiring additional staff is both baffling and irresponsible. What adds to the frustration is the management's warning to staff against working overtime. While this may be an attempt to manage costs, it ultimately jeopardizes the well-being of residents. It's unsettling to think that the people responsible for the care of our loved ones are being discouraged from putting in extra hours when it's clearly needed. Overall, I strongly advise anyone considering Sunrise Living in Midtown Manhattan to think twice before making such an important decision. The issues with staffing and management decisions pose serious concerns for the safety and well-being of residents. It's crucial to explore other options and find a facility that prioritizes the needs of its residents over cost-cutting measures.
Sunrise has a great location and super staffing!
What a pleasure and relief it was as children of an aging parent to find this facility. Not only is it beautiful, but the staffing excels. We were looking for is a place that would give our mom dignity as she ages - and Sunrise definitely exceeded our expectations. We appreciated that individuals could be as social or as independent as they choose. Rooms are stunning (as are the communal areas). Sunrise offers dining that encourages family/friends to come visit for delicious meals in a beautiful setting with a great daily changing menu (cocktails available!). They offer many other amenities, ie: PT, hair salon, art room, private, meeting, rooms, wifi, etc.). We especially appreciate that all patients are given a wristband to contact help as needed, and each room is equipped with a voice control request aid for help (think Alexa). What a clever idea to make someone feel that they are in a hotel rather than an aging facility. Sunrise obviously gave a lot of thought into this facility and I cannot think of anything that is lacking. We met with Paige and she answered all of our questions and provided answers and added some we hadn’t thought (very knowledgeable). My daughter joked and said that I need to put myself on a waitlist. I think I may!
Exceptional living experience! I’ve been a resident since April here and I’ve had such a good experience. Everyone is so nice and tremendous care from my care managers, nurse and good dining options. Not a day goes by that I don’t receive the best TLC -tender love and care.
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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