Sutton Place Physical Therapy's Online Review Report Card
Sutton Place Physical Therapy
4.7
Average Star Rating
59
Total Reviews
8
Recent Reviews
2
Review Sites Found
Accepts Medicare
No
Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
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Review Summary
Sutton Place Physical Therapy received 91.5% positive feedback, with patients praising the professionalism, knowledgeable therapists, and caring staff. However, 8.5% of the feedback was negative, primarily citing rude staff and excessive charges. Overall, the practice is valued for its comprehensive care yet it needs stronger administrative processes.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
List of Sutton Place Physical Therapy's Reviews
This week I just completed my Vestibular Therapy with Ben Musselman. He also worked on balance issues and leg- strengthening to help me deal with other Vertigo side effects. I would like to tell you that not only did your office give me an immediate appointment when my Vertigo recurred, Ben was able to decrease some of the more serious symptoms beginning with the first session. For this reason, I would like to extend my gratitude to your staff, especially Ben, for helping me overcome the serious issues Vertigo presented, knowing that your professional services will be available should I need them again. I would be happy to discuss my experiences about Sutton Place PT with others if you would like me to share them. Best regards, Ellen Kaplan
I had great care and I have improved so much. My therapist was always aware of what I was experiencing with my body and has helped ease many issues. Nitya is excellent and conscientious.I highly recommend this therapy place. All the staff are helpful and friendly
Exceptional customer service Front desk scheduled appt for next day because I was in a lot of pain. Being able to do land and Aquatic PT got me better much quicker Amazing 1:1 care💜!!!
I’ve been a client at Sutton Place physical therapy on and off for years. This time Nitya has done wonders for my neck issues. Everyone there is stellar!
I picked Sutton Place PT because of its location & the reviews. I came in for a shoulder impingement & got Nitya as my phys therapist. A calm demeanor, steady encouragement, & such good exercises that after only 4 sessions, I feel much, much better! Nitya gives me the exercise handouts that I refer to at home. A nice progression of exercises & a series of poking & prodding that Nitya does feels wonderful & allows for a greater stretch with less discomfort that I was experiencing earlier. Nitya starts each visit with how I'm feeling & what needs to still be addressed. I feel lucky to have drawn Nitya as my physical therapist!
I came to Sutton with a serious decline in my ability to walk distances, to walk in a straight line, to avoid shuffling, and to navigate stairs. I had been diagnosed with spinal contraction that was causing all that. I had the good fortune to start working with Ben who in the course of a fairly short time put me on a program that has resulted in a significant improvement on all counts. I’ve made incredible strides in my ability to take long walks again which has always been a great source of enjoyment for me. Thanks, Ben!
These place is amazing and great P T very very professional also friendly front desk and very polite also ACCOMPLISHED pt. Therapy!
Jessica, Selina and Tina at the reception desk are particularly friendly, helpful and supportive. I have worked with Kyla and Toni both excellent!, flexible and work with you based on your ability and are flexible. They change the intensity of the exercises judging by how easily you can perform the exercises. Dr. Stillman is very receptive to feedback and responds to suggestions and questions immediately! I highly recommend Sutton PlacePhysical Therapy.
The therapists there are wonderfu, especially Ben & Antonio. Even though the facility is small, they do amazing work!
My husband started Aquatic Therapy at Sutton Physical and Aquatic Therapy in June of 2024. First of all, their Therapist Tony is a Miracle Worker. Prior to coming to Sutton Place Therapy, my husband received Physical and Occupational Therapy (at multiple facilities) for his right side which had no movement since his stroke in 2020. The therapists at the other facilities told him his arm would never get better and as a result stopped the occupational therapy. The physical therapy continued with some improvement in his strength. However, after coming to Sutton Physical and Aquatic therapy, Tony worked his arm and leg and now my husband can actually hold his arm in place whereas before it just dangled to his side. He has better control of his steps with his right leg. Every day I see him getting better and stronger. He had given up hope that he would get better and become more independent, but Sutton Physically and Aquatic Therapy has given us not just hope, but they’re proving that Miracles do happen and I am witnessing the miracle of my husband’s neurological condition improving significantly. He is now able to walk without as much difficulty or assistance as before. He’s controlling his arm and not allowing it to hang to his side. He’s now actually excited about his recovery, unlike before as he was unenthusiastic. As a result, he now wants to get out of bed and out of the house. To the People of Sutton Physical and Aquatic Therapy, I would like to express my sincerest gratitude to you all for all that you do to make miracles like this happen. You are True Heroes and I cannot thank you enough. Thank you for giving my husband hope in getting his life back. True Miracle Workers.
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All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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