Uncover Mental Health Counseling's Online Review Report Card

I normally don't submit reviews, but have to give a big shoutout to Uncover. It's been a journey finding the right therapist and business to handle insurance claims swiftly, so super happy to find both. I couldn't say more good things about my therapist, Emily, who not only listens but provides invaluable perspective and action items to help me navigate through my areas of concern. Highly recommend!!

I would highly recommend taking mental health services from Uncover. Kristie and team have been supportive and helpful to overcome my family trauma and stressful situations. My therapy sessions with Emily have been insightful and I appreciate the professionalism and quality of service provided.

Uncover Counseling doing best for mental health counseling in NYC. Keep up the good work.

Kristie was my first business coach for my own private practice & I learned so much from her! She helped me better understand my vision, provided thoughtful feedback, and taught me all the ins and outs of a private practice. I highly recommend her!

I worked with Kristie Tse over a 7-8 month period and she really helped bring my life around, and the growth I have seen in myself is astronomical. Kristie and her practice have given me the tools in life to calm my anxieties and help find my path of inner peace. Very flexible appointments, would recommend to others.

Have been using them for over a year & couldn’t be happier.

I really liked meeting with Kristie. She's a great listner and also shares lots of good resources for me to consume and take actions on. Strongly recommend!

Finding a therapist in NYC is stressful, especially finding one that can truly help you. I've been working with my therapist for about a year now and she's honestly amazing. I've made leaps and bounds just working with her for this short amount of time. I am given concrete tools on how to move forward with my problems in every session and it's so nice to have someone holding me accountable to apply those tools in real life. I have to say that while it's not my first rodeo in therapy, it's definitely the first time I've experienced tangible results with a therapist who really gets me. On top of that, Uncover has a very streamlined reimbursement process! While they aren't in network with my insurance, they've made the process so easy for me to receive reimbursement from my insurance company as an out of network therapist (which it seems most therapists in NY are). They bill me up front, submit the claims for me, and a check from my insurance company usually gets mailed to me within 2 weeks. Such a different process from my previous therapists where I would have to get an itemized receipt, submit it myself, and wait indefinitely to get my money back. If I could give them an extra star for A+ billing service, I would. 10/10 highly recommend!

I reached out to Kristie during a tough time and worked with her for about 7 months — only recently stopping sessions after moving cross-country and overall, feeling a lot better and more hopeful. I had pushed off therapy for years and after having worked with Kristie, I regret not having reached out sooner. She creates a safe space for discussion and yet challenged and supported me as I worked towards self-acceptance & becoming the type of person I wanted/want to be. She’s provided helpful handouts and readings (which I appreciated, especially as a visual learner) - which I still refer to. Since working with Kristie, I’ve been able to better understand and redirect my thoughts, change my behavior, and feel more confident and grounded. I even had a friend comment on a noticeable (positive) difference in my behavior, especially in how I set boundaries. Although therapy can be expensive, I highly recommend Kristie and her services - she was quick to respond, very helpful, and understanding even when I reached out to her between our scheduled sessions, and I still use the strategies that we practiced in our sessions regularly.

Dr. Tse created a safe space when other therapists couldn't. She listens, understands and walks me through difficult times of my life. For the longest time, I felt lost about my identity but Dr. Tse did (and continues to do) a wonderful job helping me navigate through my experiences. She promotes inclusivity and helps me feel empowered.