William Pena's Online Review Report Card

Dr. Pena is just the best, however his phone staff is the worst. You can try to reach them for a referral or refill of RX and it takes hours and they still get it wrong. The only good thing about Cano Medial services is Dr. Pena!

Excellent professional, with extensive knowledge. He has treated my problems with great wisdom and great human sense, is very ethical and respectful. Patiently answers all my concerns and knows how to listen to his patients.

Highly professional & friendly

Got adjusted by Dr. Pena he easily took away 2 weeks of pain, I've never felt so relieved. Highly recommend this Doctor he is the best ! Thank you Doc

I have been with Dr. Peña for over a year and he is a wonderful dedicated doctor. He went over my blood work line by line, explaining how it affect and what to do about it. Action plan, medications and follow up. Be aware that he is a super busy doctor because he does this will ALL his patients so YES, the wait time to see his is hours behind, and the appointments also are months away. I dont care about this and I get either weekend appointments or late during the day. Please dont blame the staff for your long wait.

We chose Dr. Pena for his experience and reviews and we tried to become in his new patients. However, we did not have the oportunity to experience with him due to his irresponsable staff did not respect our apointment (May 16, 2019 at 2:00 PM), scheduled from early March 2019. His staff informed us we would have to wait for at least 3 or 4 hours. This is unaceptable, considering we are employees and need to come back to work. We don't know if Dr. Pena knows about this type of situation with his staff but he should do something to fix. We understand that like new patients we would need to wait a few times, such as one hour maximum, but 3 or 4 hours is definetely unaceptable. Miramar, Fl

His office holding me hostage for my cholesterol medication forcing me to go in for visit when I had one less than one year ago. Explained to his office I have high deductible plan and could not afford multiple visits and lab work just to renew basic prescription yet they continue to refuse. Now am out of medication due to their greed and will find new doctor who cares more for my heath than earning fees.

Dr. Pena is excellent! His office staff, however, are lazy, irresponsible, dont pick up the phone, speak at 100 mph, arrogant, and insensitive to patients over the phone. Dr. Pena gets 5 stars. His office staff, however, puts him down to two stars. Fire the management there, hire a real manager, and put those people in the office to work for patients not against patients. Because the truth is, they are hurting Dr. Pena's professionalism in the work place.

If I had known of the wait time, I would have picked another doctor as my PCP! My first visit, I waited 2.5 hours and was charged $106 for a visit that was FREE with my insurance (staff was unbothered & offered no help; I had to file a claim with my insurance to get it back (3 weeks for refund). I had blood work done and an appointment afterwards for results. The appointment was 8:30AM & waited 3 hours to be seen. And the appointment was set as an annual physical (WRONG). Again, staff cared less

Dr. PeÑa is an excellent , dedicate and professional doctor. Even I have to wait hours I don't mind because he explain in detail your results and any option you could follow.He really cares about his patients some people don't appreciate that because of the hurry that we are living . The only sand thing is that some times I believe that the staff don't gave the massages and are not detail oriented as he is. Good doctors as Dr. Peña are very few!!!!! He is a 10!!!!!!