Wong Lily's Online Review Report Card

I HIGHLY recommend Dr. Wong. Not only did she squeeze me in for an impromptu appt, she also was considerate of the fact that I went on my lunch break. She listened to me and made me feel heard. Her front desk staff is really friendly (shoutout Cruz!) and helpful as well. I will return. Thank you Dr. Wong and staff!

Dr Wong is the absolute best. Very attentive, kind and willing to answer any question, regardless of how “stupid” it may sound. I would have loved staying with her but the office location was just too far from my home. Anyway, definitely choose Dr Wong if possible.

Dr. Wong is the best!! She, and her entire office team, are so kind and caring - it doesn't get much better than them!

I recently moved to Manhattan and was looking for a female gynecologist.  I read the reviews on Dr. Wong and was highly impressed by what I read.  I know some reviews are inaccurate but these very positive reviews were all true.  Dr. Wong is my dream doctor.  Her demeanor makes you so relaxed.  She answers all questions and then some.  She  explains everything to you very thoroughly without alarming you.  The office is very clean and the staff is very friendly. It's always pleasant going to Dr. Wong. You rarely wait more than 5 minutes.  She also responds very quickly to any emergencies during non office hours.  I highly recommend Dr. Wong!!

Dr Wong is caring and gentle and extremely knowledgeable about older women's health issues. I've never been to an examination that was so painless and her office setting is as relaxing as a spa. She and her staff show utmost respect for the time of their patients. I highly recommend Dr Wong to women of any age.

I am not a person who usually gives reviews unless I feel extremely strongly about it. I would love to share that Dr. Wong is an amazing doctor she listens to all concerns and answers all questions to her full potential. I don't feel rushed when I visit her. Her office is extremely clean and her staff are welcoming. I would recommend her to anyone.

Love Dr. Lily Wong.  so warm and she makes you feel so welcome and comfortable.  The best part, no waiting.  I wish all doctors' offices were like this one.  If you have an appointment, you will be seen immediately upon arrival.  The office is clean, staff very professional and friendly.  She is definitely a keeper.  Thank you Dr. Wong

Great doctor!  She's very attentive, explains everything, and always takes her time.  She's the best GYN doctor I have found.  Highly recommended!

Dr. Wong is the best.  Have been going to her for years and have followed her though several addresses.  She is incredibly personable and caring.  Excellent bed side manner and will always give you a personal call if anything is off.

Similar to a prior posting, "Proceed with caution", we had initial good experiences with Dr. Lily Wong. I refrained from speaking out about these issues from 2 years ago as it was my first pregnancy, but I would like to caution any other expectant mother. This doctor presents herself well but closer to our due date, if we asked her why certain decisions need to be made, and if there were alternatives we could pursue, she became increasingly defensive and agitated. Long story short, after several awkward discussions with about how it was getting uncomfortable that we were not able to question certain procedures, or our experience overall, instead of displaying a level of understanding, she decided to make a scene at her office (at that time, West Medical Associates). All the nurses and other doctors we spoke to also re-emphasized how embarrassing it became -- and it was all because she felt we were 'challenging' her and she explained 'she did not have time' to hear our thoughts on the matter. The silver lining of this story is that we successfully transferred to much more experienced OB/GYNs for my first delivery (beautiful healthy baby boy) against all her unnecessary warnings and procedures (includes you need to be pregnant before age 32 among other odd comments!). My second was also with another OB/GYN which did not have any of the same warnings/procedures she insisted without good explanation. I heard she no longer delivers babies in her new practice -- which is good! I don't think she had a temperament or experience to handle going through the pregnancy process to delivery. Proceed with caution, if she's like that to the handful of posts I have read, its a toss up when it becomes your turn.

Very attentive doctor, pleasant and professional.I've had Dr Wong for about 4 years now and I've always had quality care from her. Its much easier now to get an appointment with her at her new office and her new staff gives more personalized attention. I definitely recommend trying her if you're shopping for a new ob-gyn. Her professional advice always works and I've never felt like I needed a second opinion or unsure of what she was telling me.

So nice! Great bedside manner. Explained everything she was doing in my exam. Listened to me and wasn't rushed at all. Going to the Gyne is never fun but she made it a pleasant visit. Best GYN I've ever been to. WIll definitely go back to her next year.

Dr Wong is an excellent doctor! I have been seeing her for many years, perhaps 6 or 7, and I have never had a bad experience. Appointment times are honored, her office is always clean, her front desk staff is friendly, professional, and knowledgeable, and her medical care is delivered with clarity, competence, gentleness, and warmth. Highly recommend!

I HATE going to doctors...especially gyns...The last time I was comfortable with a OB/GYN was with the MD who actually delivered me in the early 1960s (and long retired), UNTIL I met Dr. Wong. She is such a genuine person which carries over into her practice! She is an extremely thorough and gentle practitioner who is clinically savvy and pays close attention to her patients!!! I could not praise her skills enough!!!

Dr. Wong is thorough and accurate. This, coupled with her excellent bedside manner, makes you think she's more of a friend than your doctor. She has been my ob/gyn for the last 8 years and even when she changed practices that no longer took my insurance, grandfathered older patients for her new location. I was lucky enough to have her on call and actually deliver my first child as well. She is wonderful.

The office wanted to give me a fax number to communicate, but reluctantly gave me an email address. Also, you have to call them to get a response. The office has not responded to my email (over a month and counting) and phone message (over a week and counting). Not enthused.

I would not recommend Dr. Lily Wong as an OB. I (along with many others as it turns out) had negative experiences that could've been avoided had we been seen by a more experienced, well- informed physician. While she does have a nice bed-side manner during visits, she is quite defensive during labor and delivery and is simply irresponsible (encouraging epidural at the wrong times, going for the most evasive procedure when not necessary at the expense of mother and child). I am not a doctor so this recognition only became apparent when speaking with other OBs following the birth of my child. They were shocked by the way she handled my delivery (which was not a high risk, complicated one). I then heard similar stories from other patients. Bottom line, be super cautious.

Dr. Wong is nice and thorough. The administrative side of this office, however, is horrible - to the point that even though I've been a patient of doctor Wong's for years, I will now be switching doctors because I simply cannot deal with how unprofessional the office itself is run.

Dr. Lily Wong initially presented as caring and committed but closer to our due date, something was amiss. Once you question her judgment and ask questions regarding her decisions and the necessity of interventions that (according to other docs and nurses aren't necessary) Dr. Wong becomes defensive, negligent and apathetic. The friends I referred to her office also had similar experiences and when speaking with nurses after the delivery we were told that they find many patients do not use her after their first experience with her for the reasons listed above. Be careful.

I was lucky to have her delivery all 3 of my children. she is gentle, smart, caring and has a great bedside manner. My experience has been 100% great with dr. wong. She truly cares for her patients. Wish other doctors had her caring personality.