Jodi H. Scher Pirro's Online Review Report Card

The staff at LIMC have always been good for my health needs. First with physician assistant Sam Fasscancht and then with Dr. Scherpirro I have been given great quality health care. Thank you always for your assistance.

I love Dr Scherpirro she is the most caring doctor I have ever had always there to listen and address any concerns. She is very thorough and an amazing person. She always make me feel comfortable and never rushes you out. The office staff is wonderful. Simply the best care with the best doctor. I would give it more than 5 stars

Thorough caring friendly staff.

I have been a patient here for about 10 months. For the all but one of my appointments I have seen the Physicians Assistants and once by Dr Scherpirro. I have had no issue with the medical care I have received. My issues are with the Winthrop NYU Langone call center and the back office at Dr. Scherpirros office. The people that answer the phones. I called to make an appointment on Friday 11918 and after waiting approximately 45 seconds I was offered to keep holding or they could call me back without losing my place in line. I continued to hold for approximately five minutes. And than I decided to accept the option to receive a call back. The automated attendant asked if the phone I was calling from was the best phone to reach me and I push the appropriate button. After waiting 35 minutes I called the phone again and was picked up shortly after my call. I asked if it was the Doctors office or the call center and was told I was speaking to the Doctors office. I started to explain that I had left a message 35 minutes ago and was suppose to receive a call back. The person on the phone said they didnt have a message to call me. I tried to explain that the message was left with the call center and it was clear that the person on the phone had no idea of there being an outside the office call center and without any notice put me on hold. I held for over 5 minutes and another women named Debbie picked up with an attitude saying What can I do for you? When I said I was just put on hold for over 5 minutes without notice she cut me off and again said what can I do for you in the same tone. We made the appointment and I asked to speak to her supervisor.The Supervisor just got back to me today Wednesday 111418 and while she was very apologetic about the call center not calling me back she would not take any responsibility for being put on hold without notice or the rude tone from Debbie. She actually said that she has never heard Debbie ever having an attitude with any patients.Im going to find a new Doctors office

Always takes the time to explain everything and answer any questions that you have.

Dr Jodie ScherPirro is great..The staff is wonderful..the only thing is Winthrop took over and now they dont take my insurance... I want to go back...

once you do get to see a dr they spend most of their time with their heads in their laptop and spend no time with an exam.

i like dr scherpirro very much....she always takes her time with the patients...thorough....professional. has a great and comforting bedside manner. i will continue to use her as my dr.