Mercy Ambulatory Care Center's Online Review Report Card

I was treated for an abdominal infection from a diverticulitis attack. The fill in staff was great, the care was great and they were well worth the 150.00 per hour. Yes, I said 150.00 per hr. I'm glad the strike is over and all are getting back to work. "Scabs" is an awful term to use when referring to these folks as they were top notch professionals.

I came here recently for pre-op testing. It was quick and easy.

Fell down at home and landed on chair. I ended up fracturing four ribs. From the moment I arrived to the moment I left my care was excellent. The nurse that took care of me was awesome, and actually was concerned. They kept me informed at all times, and took tests to make sure there were no other issues. They made what was a painful situation bearable.Thanks to all that helped me!

Bad infection cannot get a Dr, cannot get meds . Been sitting here for hours, feel like I am in a middle ages hospital. Being ignored. Why can't buffalo have a good hospital

Brought my 89 year old aunt who fell and hit her head and is on blood thinners. Care was excellent! They had her examined and Cat scanned and discharged in about 2 hours. Every staff member we encountered was so polite and friendly! As a nurse at St Joes I especially appreciate each and every person who helped us for they’re compassion and friendliness. Thank you 😊

I had a bad laceration on my left foot and one of left hand finger by power tool, my wife took me there...thanks for the nurses for cleaning the wounds and then waited for the doctor for over 3 hours !!!Guest what ? They took some x ray, put band-aid on and transferred me to ECMC then charged my healthcare $2500!!!Please avoid this hospital and go some where else, do not make mistake like I did! ( I 'd heard bad reputations about them but still went there because it's close to my house).

I came here recently to have pre operation testing done. I have been here many times before for testing and never had a bad experience. The woman that checked me in and entered my scripts and information into the computer was HORRIBLE!! Her name was Amy, and she was the rudest and nastiest person I have ever dealt with here. She kept telling me information was wrong on the script from my doctor. I offered to call them or take it back to my doctor and have it fixed and she wouldn't let me do that. She was beyond rude to me for 40 minutes when I finally stood up to walk out. I called my doctors office when I got home and they said there was nothing wrong with my paper work. I will never go back here for pre operation testing! It's too bad because everyone else was wonderful,and before then I never had a problem.

DO NOT come here if you are in respiratory distress! I brought my mother here and they don’t even have respiratory therapists working. The nurses and doctors were GOOGLING how to use the bipap machine and then ventilator. I’m a retired icu nurse and they are to blame for my mother having a pneumothorax. No wonder why they have lawsuits. HIRE PEOPLE THAT ARE LICENSED AND TRAINED to run machines

I love that it's easy to get an appointment that's convenient for me when I need outpatient testing and the staff is so nice!!!

I was in extreme abdominal pain after 1 day from an upset insides. The BILLS were playing that day and we got stuck on 20. Upon reaching MAC I was ready to pass out from the pain. Intake was fast and I saw a nurse and then a DOC in short order. A CATSCAN later , they diagnosed the problem and gave us scripts. Five days later I feel like my old self. The service was G R E A T. The young DOC was a pleasure to deal with and was not in a hurry. I wish they offered general practitioner services .... I would sign up in a minute. A good GP at age 75 is hard to find . MANY THACKS TO THE WHOLE STAFF>