Atria Kew Gardens's Online Review Report Card

Atria Kew Gardens is a very impressive facility. Friendly and professional staff. The rooms are immaculate and meals are nicely prepared. We are fortunate to have Mom here.

Atria Kew Gardens is TERRIBLE. They mismanaged my family members’ medication and nearly killed them. When concerns were brought up about well being- they deflected and Marc Gross is in fact GROSS. Insensitive, incapable and pathetically unprofessional. Do NOT trust this place. Appalling in most every way. The absolute worst. If your hungry go have breakfast there -they don’t even know who the residents are. SO SAD.

I find no programs ever start on time. The building is always cold and no talking to director helps. We always have to wear sweaters or jackets regardless of outside temperature.

Oh my! The Atria is beautiful- just like a real home for my Mom! Jocelyn guided me through the process and was so loving and caring to my family! I feel like Jocelyn is part of my family. She is such an asset to The Atria. She carries herself so well and has a beautiful appearance and personality! Thankyou so much for all the care you gave us during this difficult transition. We love you!

Maria Raicovich

I cannot say enough good things about this place. My husband and I have been trying to figure how to best help my father in law (husband's dad) the last year. He has had some health issues and just needs day to day help with things. We live in the Hudson Valley, two hours away from him, and both work full time making it all the more difficult. After a day of researching, I found Atria Kew Gardens and with it's stellar reviews, we knew we had to take a tour and explore it. My husband and his father met with Eric Myers and he all but rolled out the red carpet for my father in law. A notoriously difficult man (lol), my father in law really took to Eric which absolutely aided in easing his (understandable) worry about leaving his home to move into assisted living. He has been there for almost 2 months now and he absolutely loves it. Both the facility and staff have exceeded expectations. We were worried our dad would miss home but he has made friends (Eric has also become his buddy), has fun in the activities and LOVES the food. My husband can attest that the food is top notch after having lunch with his dad :). I want to cry thinking about how difficult the last year has been for our family and seeing how fulfilled and happy our dad is now. Thank you Eric, Gale and the Atria staff for making our dad young again!

My brother was diagnosed with Alzheimer’s and I researched local facilities and was told and read lots of good things about Atria Kew Gardens and decided “this is the place.” What a good choice I made. The staff is all to friendly and more importantly my brother fitted right on in. I can’t thank you enough!

Jocelyn Wong went way above and beyond in transitioning my family into Atria Kew Gardens and was there every step of the way. She met me at work when I couldn't make it, she made sure everything was in order. Jocelyn was kind, loving and treated us like family. Choosing Atria Kew Gardens was the best thing I did. My family member is so happy at Atria. Jocelyn is heaven sent!!!

Just moved my mom into memory care after caring for her the past few years. It was a difficult decision but she needed 24 hr care and it was just becoming to much for us to handle. I have to say everyone has been wonderful so far and she is adjusting extremely well to my surprise, I am very grateful to the staff for the care and support that she is receiving. Thank you 🙏🙏

We had a tough journey trying to figure out where to move our beloved aunt. The time had come for her to move from her apartment to an assisted living facility. We went through the process of seeing many facilities and understanding what is provided but we also had the fear of how or whether she would adjust to new surroundings. After seeing several locations, the process led to some frustrations. We were lucky in meeting Eric Myers from the Atria at Kew Gardens. It never felt like a sales meeting when we met Eric. He was able to provide us with lots of valuable information regarding assisted living facilities but also put us at ease with the many concerns that we had and with our aunt’s particular circumstances and needs. With Eric's guidance we decided to move her to the Atria in Kew Gardens. It was a great decision. She has acclimated well and the staff has ensured that she is well taken care of and enjoys her stay. The staff is amazing and we can't thank them enough for all that they have done to improve her quality of life. Eric is knowledgeable, warm, and professional and continues to be responsive to any issues or needs that arise. Our aunt is thriving and we are forever grateful.