ModernMD Urgent Care - Ridgewood's Online Review Report Card

Everyone was professional and courteous. I came in to get the covid vaccine and the process was seamless. The environment was very clean and made me feel very much at ease.

I was very satisfied with the professionalism and care of the health employees. The nurses at the desk and medical personnel inside were very patient and very understanding. They show care and compassion

Excellent care fast efficient friendly and very clean

Is my first time visiting this urgent care but the people very friendly specially Genesis in the front desk very polite. I recommend it.

Super efficient system, highly accomodating and clean place!0

The wait time to get into the place is crazy.I got on the waitlist at 8:35am and wasn’t called until 4:30pm. But once in, everyone is very nice and the wait wasn’t too bad.Clean and profession service.

Great experience. Everything is organized. They make sure to check you properly unlike at the other places.The only thing is that mad long online line. Registered at 8am and was 50 in the line, my visit ended up being at 6:30pm.

I was seen atModern MD urgent care. I received excellent care by Dr. Tsadyk. He went above and beyond. Was very compassionate and caring. I would highly recommend this provider to anybody Thank you Dr. Tsadyk For your service to our community.

Waited for a covid PCR test and after 20 minutes was informed that there was no one on site who could perform the test and they didn’t know when they would arrive. If you value your time and think patients should be treated with respect I would recommend seeking medical care elsewhere.

I was impressed with the ease of getting on the wait list, the professionalism, the empathy of the staff and the doctor's bedside manner and willingness to answer all my questions thoroughly and patiently. I am also grateful that they are so close to home.

clean, fast and organized experience. the virtual waitlist was so easy and saved waiting in line in the cold. everyone was helpful and nice!

I had a great experience here. Went for a COVID test(got there around 7:30am so was about 5th in line) they were very friendly, and patient with everyone there myself included. They have a waiting system that they’ll give you a number to text “join” that puts you on a waiting list that way you don’t have to wait around inside or outside in the cold. It’s not up on their website yet for this new location but if you were thinking of going here definitely do that by calling or going in ahead of time. I’ll add it in the photos also. But had a good experience here and would want to come back again in the future if needed! It’s nice to have a local urgent care to go to where they treat you like human beings.

Used the virtual waitlist to be seen for a rapid and pcr covid test. Was texted I had 10 minutes to arrive when it was my turn to be seen. I arrived within 5 minutes only to wait an hour and half with 5 other people. We were only told, after asking, that there was no one on site who could perform covid tests and they were waiting for someone to arrive. It was 5:30pm - who were they expecting to show up at 5:30pm to work a 2.5 hour shift?!? And why were patients texted to show up to a clinic with only a receptionist and no medical staff?!? It’s as if the receptionist was bored and wanted us to keep him company for an hour or more because he was at work alone. This place is a joke and unprofessional.

The staff are kind and efficient they just don't have enough resources. This is a pandemic and they only had about to rooms open and taking patients with one doctor and one nurse practitioner. Give them more resources. Because what is the point of being on a waitlist for 3 hours to eventually come in and wait for another two hours before getting seen

I've been here twice already for Covid tests and both times it was a pleasant experiences. Receptionist was courteous and the PA was also nice. The waiting area is clean, just doesn't have enough chairs.Other than that, good experience overall.

It’s convenient. The virtual line works good and the personal is nice!I will definitely use this location again.

Went there this morning to schedule for a rapid test and still haven’t been able to get in to get tested now I have to wait a extra day to be seen

They have a number system you down load on your phone it moves slow when you’re close to your number under 10 you can show up to the office was pretty empty or empty. The front receptionist is very friendly, helpful and has patience for that position. They move you in quick and the Medical Assistance takes care and she’s pleasant and result are given rather quick I had a great experience.

Friendly staff, place very nice and clean. Would highly recommend !!

Me and my daughter had the best experience from the beginning to the end.