Richard Greene's Online Review Report Card

We have been seeing Dr. Greene for many years now and have always left our office visit feeling very confident that he is an excellent and caring physician. He has always treated us with kindness, courtesy and respect.

Payment policy is a scam. Be very careful!!! Have to give them a credit card for any charges that may not be covered by insurance and then if you are not setup for paperless statement you get another charge. Been going here for years and have several friends that go here. I am done and will let my friends know about this scam.

Payment policy is a scam. Be very careful!!! Have to give them a credit card for any charges that may not be covered by insurance and then if you are not setup for paperless statement you get another charge. Been going here for years and have several friends that go here. I am done and will let my friends know about this scam.

Payment policy is a scam. Be very careful!!! Have to give them a credit card for any charges that may not be covered by insurance and then if you are not setup for paperless statement you get another charge. Been going here for years and have several friends that go here. I am done and will let my friends know about this scam.

The only dermatologist I've gone to Rochester, NY. I've been going to him for years and have had my teenagers see Dr. Greene for their acne. He is always warm and friendly and knowledgeable. His office and staff are lovely. Highly suggest!

Excellent dermatology care and wonderful staff . Would highly recommend this office to anyone.

3 of us have recently compared notes on our experience at this office and have decided to not return, ever. No one has had the chance to see Dr. Greene himself. We have consistently had poor treatment whereby needing to return for the SAME reason - which shows either a lack of skill or an intentional motive to have patients return to keep business going. Find someone who will get it right the FIRST time! There's also a lack of communication and customer service with the doctor & assistants. Front desk people are great/very helpful.

Be aware that the office has policy of not auspices in room. The staff is very very firm to the point of being rude about it. Office staff is fine. Some nurses ok done extremely rude and demeaning!! You never see dr. Always PA

He is the best MD. His staff is also experienced and follow his lead with patient care.

Unfortunately I couldn't be in touch  with Doctor Greene on his facilities, just with the nurses, and we had really bad luck/treatment with my son, our first appointment was on Oct 8,  he arrived with "normal"  wart, ( I know warts are not normal things,)  on the finger of my son, Now after two appointments the WART is so spread on my his finger, I hope Dr. Greene could read this and be on my appointment this coming Friday to give us his opinion, since seems the work nurses are doing is not the appropriate, I need this reverted for my son. if anybody reading this message know how to reach Richard M greene, or recommend him to be on my sons appointment this coming Friday I would appreciate, I wont spend more money with this bad treatment, expecting professional opinion this coming appointment. Nurses are just saying this is normal, and this is not true this is not normal.

Pathetic non-patient centered care at this office. I'm in healthcare and timed the encounter with the NP (not even the MD) - grand total of 2 minutes 45 seconds. Next, I was told I would need to come back because they "did not have time" for a biopsy today. Even I know appointments are not scheduled every 3 minutes and if you double book, that's not my fault - it is yours. Take care of your patients and worry less about the money made by having me come back time and time again.

The doctor visit wasn't complete. The nurse was not very patient.

Although I have no quarrel with the doctor's expertise, it is clear that he runs a very busy operation which means that he can spend little time other than to practice his craft. Unfortunately, he has not trained his rooming staff as to how to frame the encounter. How are you? might be nice. What brings you here today? Rather I received a "How can I help you? Well--I am not at Wegman's sub shop and I am certain that you can't help me. It was very mechanical and not at all a positive experience. I can only imagine how someone who is anxious about their appointment might feel. So---Dr. Greene---I appreciate that busy Doctors are probably very good;please take this feedback in the right way. Get your team to be warm and exuberant. There is more at stake than simply taking off a skin tag or zapping a keratosis. The patient's experience matters more than ever.

I have nothing but wonderful things to say about Dr. Greene. After visiting a few different dermatologists throughout my life, I can honestly say that Dr. Greene is the most caring, thorough and skillful doctor. He has treated an array of my dermatological conditions, and he is always very concise in his explanation of each condition and treatment option. I am beyond thankful for finding such a great dermatologist!!!

I have nothing but wonderful things to say about Dr. Greene. After visiting a few different dermatologists throughout my life, I can honestly say that Dr. Greene is the most caring, thorough and skillful doctor. He has treated an array of my dermatological conditions, and he is always very concise in his explanation of each condition and treatment options. I am beyond thankful for finding such a great dermatologist!!!

Fantastic dermatologist. Correct treatment and skin cleared up in 4 days. Would highly recommend this practice to anyone looking for a skin doctor

Dr. Greene is amazing, I had a mole removed on my back and he explained to me the whole procedure and made me feel more than comfortable. The mole healed perfectly with no scar with proper after-care instructions. He office is absolutely beautiful and he is a nice doctor who's love for what he does shows. He did not rush through treating me and I did not have to wait long in the waiting room. Highly suggest Dr. Greene if you are looking for a dermatologist in Rochester.

Great dermatologist. Pleasant experience at this office

During my first visit to Dr. Greene, he came in the exam room and never introduced himself and just started babbling on. I knew what I wanted to discuss which had been confirmed by my PCP, but he went in another direction. He gave me meds that were contraindicated, had to look at a reference book before he decided what I had....it was obvious and looked me in the eye maybe a couple times. He sees too many patients per day and he could care about you. I am never going back. Rude!

Greene prescribed specific topical drug and when I had a reaction and called, office staff acted like I was making it up. Also prescribed an antibiotic and when I mentioned it had affected bowel movements, he had the audacity to say he had never heard of this? Not heard of antibiotics affecting this? Please. Made me feel very small, to say the least. Was in a great hurry always to move on to the next paying customer. Perhaps he is wonderful with serious issues. But not acne in an older pat