Eduardo S. Granato's Online Review Report Card

Dr. Granato is kind and personable, as well as very professional. His staff is extremely helpful and friendly.

Dr. Granao is always yelling and misinterpreting things I am saying. He is not helpful. He sends me to specialist over the littlest things so that he does not have to work hard. He physically attached me during my last visit and the cops had to be called for him to let me leave the building.

He has a horrible business attitude. He did not want to help me in filling out a form for a home attendant. I'm 71 years old with a recent hip replacement. I also have a very severe back problem; a dislodged disk in my spine. He told me he wasn't obligated to fill out the form. The social service worker at Montefiore hospital said to have the pcp fill out the form.

I used to take my elderly mother to see Dr. Granato. First, the dates and hours available for appointments was similar to part-time bankers hours. Once you got your appointment, the wait was over an hour in a tiny waiting room. This, I suppose could be somewhat understandable to a certain extent. The last time Dr. Granato saw my elderly mother, she had been slowing down and I had some concerns. I wanted some bloodwork to see if there was anything that we were missing that could be addressed. I wanted his professional advice as a doctor. Dr. Granato just looked at me as if he didn’t have any answers. On our way out, Dr. Granato wished me “GOOD LUCK!” This is what a doctor has to say, good luck?! I didn’t need luck. I needed a doctor who was going to take the extra steps to see how we can help my mother and address her current health issues. This was the last time we saw Dr. Granato. I found a wonderful doctor at Scarsdale Medical Group who takes his time to listen and address health concerns and he has never wished me luck.

Today I had an appointment with Dr Granato as a new patient, when I first called over a month or so ago, I was looking for the earliest spot, and I was told that the best they could do was Oct 13th at 10 am. So today I fasted to come for my physical check up, upon arriving at the office, I was asked to fill out patient information. As I started, the receptionist told me I was late, I replied what do you mean? I have a 10 am appointment and it is 9:55, she said no no, your appointment was for 9 am, I said how come nobody called? she said nobody changed anything, and said they could not see me today and November 13th would be the next available date (ALL THE WHILE VERY RUDE!!!! ) as I started to argue my case, she simple cut me off and said do you want it or not!! I don't want to go on... but these people should not be at the front desk greeting people!!! Maybe the Dr does not know, what kind of employees he has, if he does then he is just as bad! As a businessman I would never allow my staff to treat people this way! Maybe you should take the note that you are taking new patients from your website.

I've only been to Dr. Granato twice and was not impressed. He came across a very full of himself as he made some uncomfortable remarks regarding my cardiologist and questioned the medication she put me on and wanted to change it yet never followed up. When I went back a few months later for a different reason he didn't even have it noted and didn't remember that discussion. I overlooked that as he has lots of patients but should have made note in my file to follow up. Besides the doctor the women in this office are the nastiest bunch I've ever run into. I have run a dental office for 11 years and would never talk to patients the way they do not allow my staff to do so. From the very first phone call to the office I didnt have a good experience but still didnt take it out on the doctor and went anyway. Well this last time I called as I was in excruciating pain with total numbness down my leg and left side (trying to avoid the ER during the Covid Pandemic) the woman was so nasty, before I could finish my question she just put me on hold without saying a word and and came back and said "we are veeeeeeeeeery busy and MY BACK HURTS TOO ya know" What????? Is that what you say to a patient in pain. It was not the first run in with her. I asked her name (to be sure it was the same woman) and told her she was nasty and rude and to put someone else the phone. The next was no better and even when I got to the office. No bedside manner including his nurse!! I'm looking for someone else now as I do NOT want to go back to that office!!!!

My husband and I, as well as my parents, are Dr. Granato’s patients. I value his knowledge, insight, and humanity.

Dr Granato was wonderful . He was thorough and insightful. The staff was top notch.

Dr Granato is a great clinician , caring and compassionate . His clinical skills and knowledge helped my father with the right diagnosis and treatment . We are so glad that we found him.

My uncle went to see him 2 days ago and he wanted to prescribe medication without examining him. He has a lot of medical conditions and needed help with a pain in his foot caused by one of he medicines he had previously prescribed to him. He was very rude and nasty and told my uncle to leave. He muttered "fuera" which in Spanish means get out. I will be filing a formal complaint in my uncles name. Very unprofessional and discriminating against his hispanic patients.