Top Sentiments Expressed in
Top Sentiments Expressed in
I went to Dr. Fastenberg for the first time. I did not care for him at all. He just struck me as very phony. He did a small in office. procedure. He never had me sign a consent. He never told me the aftercare instructions. I had to ask the assistant what to do after he left. No take home instructions. Just didn’t like him. Wouldn’t recommend.
I am Extremely Upset with the lack of Service when I called into the office 3 TIMES. The 1st. Time I was on HOLD for 12 mins. Then someone picked up, and HUNG UP!!! THEN I called a 2nd time an was on hold 25mins only to have someone pick up again and then HUNG UP AGAIN. SO I called a 3rd time and waited 15 mins,and Finally Julia picked up. It took her all of 30 seconds to book an appt. For next week. Then she asked me to stay on the line for a quick survey. Then SHE HUNG UP ON ME INSTEAD OF SWITCHING ME TO THE SURVEY!!! I can not believe that someone other then a mousey monotone voice like hers is the best this office has to offer patients !!! What a waste of my time much less my blood pressure being raised just to make a DOCTOR'S APPOINTMENT!! I will be sure to speak with Dr.Fassenburg.
He's the best dermatologist in Suffolk! I was so happy to finally get a correct diagnosis Abe the right treatment. Dr.Mike rules
Dr Fastenberg is the man. Super friendly and likable guy who’s very knowlegable and has helped me with a number of things. His office is also very clean and nice, and the entire staff are very friendly and professional.
Dr Fastenberg and his whole staff (and his office) are fantastic. Always a good experience. I can’t speak more highly of them, they’ve helped me a lot.
Dr Fastenberg and his whole staff (and his office) are fantastic. Always a good experience. I can’t speak more highly of them, they’ve helped me a lot.
If you want a great dermatologist Dr Michael Fastenbetg is it! He listens and he shows care and compassion! He takes his time asked listens a rare thing in the world of doctors -- he is Is the best!
Great great Doctor... but good luck trying to get through to the office to speak to someone at the office if you need help with urgent matter. Literally spent 90 minutes calling and pressing every prompt to no avail. they have a call center that handles all their calls but only for scheduling appointments they cannot help you if you have a real problem or you are trying to contact the doctor. Cannot call office directly and get a live person
Love Dr Fastenberg!!! He's he nicest and so thorough. He is worth the wait!! I've always had psoriasis since I was 13 and went to numerous dermatologists in the smithtown area some were ok some not ok. I now live in merrick and I will only go to dr fastenberg and have seen him for the past 8 years. When I didn't have insurance he was kind enough to hook me up with samples and always a wealth of information on any new medicines that might help. I recommend him to all my friends and family!
I had my first appointment with Dr. Fastenberg. He was friendly, thorough and attentive to my questions and concerns. He made me feel relaxed and comfortable. A week after a biopsy, he called me to make sure everything was okay. Will definitely be seeing this doctor again.
Fantastic dermatologist. I had my first appointment with Dr. Fastenberg. He was friendly, thorough and attentive to my questions and concerns. He made me feel relaxed and comfortable. Will definitely be seeing this doctor again.
I had my first appointment with Dr. Fastenberg. He was friendly, thorough and attentive to my questions and concerns. He made me feel relaxed and comfortable. Will definitely be seeing this doctor again.
Absolutely Terrible & unprofessional. I was referred to this office & needed an appt ASAP as per doc.I was given mis-information, complete run around, even spoke to the office manager who was rude & not helpful.I had my primary care doctor speak to them directly when He sent the referral over to get the info they needed. Call to schedule they tell me they don't have the info they need What?u just talked to the doc. a week later I call to Schedule now tell me they don't even take my insurance!
The office environment where this doctor works is nice and updated, the wait ins't wasn't that long either, but don't expect to actually talk to the guy after the wait. Doctor saw me for 2 minutes (not exaggeration) to talk about all medication's I already knew about. He then would not answer my questions and rushed out of the room!!! One of my important questions was the expense of the medication he put me on. Since I got no answer, it was too pricy for me to pick up and I couldn't. I was a new, first time patient and he did not even say hello or goodbye!! I will NOT be returning or recommending.
The wait is ridiculously long. He rushes through my appointment (I see him for just about 5 minutes... after waiting about 40). He doesn't particularly listen to me. My skin has only gotten progressively worse since starting going to this office. My skin, literally has NEVER been worse in my entire life and I'm 26. This shouldn't be happening. I was told a procedure they were doing was free (they charged me $120) and they push you to buy all the products in their spa. I thought I was going to a doctor and not the home shopping network set. Be a doctor. Not a salesman.
Dr. Fastenberg was very kind and conscientious. He listens to you and is very knowledgable. I highly recommend him.
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