Karen Langone's Online Review Report Card

Don’t walk away , RUN FROM THIS PLACE! Scheduled an appointment for my 14 yo child who was complaining of repeated irritation and pain around his big toe. Thinking that he may need a prescription or a treatment to help reduce the pain and deal with possible infection, we came to see Dr. Langone who has treated another family member in the past. However when we came in and were led to a treatment room, there was an unpleasant surprise waiting for us- Dr. Langone wasn’t there as apparently “She doesn’t do nails anymore”. I guess that would have been ok, except that the gentleman that approached my son, did not have an appearance or professionalism that one would expect from a doctor. Stained scrubs and unkept appearance was an immediate turned off - my initial impression was that it was a janitor who came in to take out the garbage, so you can imagine my surprise when he started looking at my son’s toe and quickly without much explanation informed me that he will remove the ingrown nail … WHAAAT???? How about first explaining exactly what my son’s condition was, it’s cause and possible treatment options besides what sounded like a painful surgery with extensive recovery? I guess that was too much extra effort - just like putting on clean pair of scrubs ? Anyway, after the initial shock and in attempt to not have completely wasted an hour of my time. I asked the “doctor” to explain the procedure in details and provide alternative treatment options. After that I politely informed him that we will think about it and make a decision when ready. And so we left to go home and do salt water soaks as that was the only other alternative option provided!!! However I was happy to leave and go do so - for the first time in my life I thought it was worth to pay $50 copay TO NOT BE TRATED FOR A PROBLEM I CAME IN WITH!! Dr. Langone, as a medical professional myself, I think it’s worth remembering that it is still your name on the door,and even if you “DONT DO NAILS ANYMORE” you are still in charge of what is happening in YOUR practice and maybe it’s not a bad idea to set standards for your associates that see patients under YOUR practice name .

NEWDon't walk away , RUN FROM THIS PLACE!Scheduled an appointment for my 14 yo child who was complaining of repeated irritation and pain around his big toe. Thinking that he may need a prescription or a treatment to help reduce the pain and deal with possible infection, we came to see Dr. Langone who has treated another family member in the past.However when we came in and were led to a treatment room, there was an unpleasant surprise waiting for us- Dr. Langone wasn't there as apparently "She doesn't do nails anymore".I guess that would have been ok, except that the gentleman that approached my son, did not have an appearance or professionalism that one would expect from a doctor. Stained scrubs and unkept appearance was an immediate turned off - my initial impression was that it was a janitor who came in to take out the garbage, so you can imagine my surprise when he started looking at my son's toe and quickly without much explanation informed me that he will remove the ingrown nail ...WHAAAT????How about first explaining exactly what my son's condition was, it's cause and possible treatment options besides besides what sounded like a painful surgery with extensive recovery? I guess that was too much extra effort - just like putting on clean pair of scrubs ?Anyway, after the initial shock and in attempt to not to have completely wasted an hour of my time. I asked the "doctor" to explain the procedure in details and provide alternative treatment options. After that I politely informed him that we will think about it and make a decision when ready. And so we left to go home and do salt water soaks as that was the only other alternative option provided!!!However I was happy to leave and go do so - for the first time in my life I thought it was worth to pay $50 copay TO NOT BE TRATED FOR A PROBLEM I CAME IN WITH!!Dr. Langone, as a medical professional myself, I think it's worth remembering that it is still your name on the door,and even if you "DONT DO NAILS ANYMORE" you are still in charge of what is happening in YOUR practice and maybe it's not a bad idea to set standards for your associates that see patients under YOUR practice name .

No waiting time. Dr. Langone is a skilled practitioner who explains all issues while showing care and empathy.

Very bad experience…the procedures that were implemented at this office by Karen Langone, at her suggestion, directly led to an operation at HSS.

I’ve been going to Dr. Langone for a long time now and I’ve never had any complaints about her or the staff . She helped me with my heel spurs, after the dr I had gone to said nothing could be done! They never bothered me again once Dr. Langone treated them. She set the bar very high for other foot drs!

On three occasions the office called to cancel and change my appointments that had been made weeks in advance ... I changed my appointments the first two times but I felt it would be easier for me to find a new doctor.Totally unprofessional...,

Its all about the money. I was given cream for toe nail fungi that failed. $1.000.00 for laser treatment that I did not have. It wasn't always that way. Brian Byrnes

The appointment person was snotty and nasty and wanted my diagnosis of my foot problem before making the appointment. This was not a good reflection on the care and competence of the doctor. So I must seek help elsewhere

Dr. Langone has treated me for many years. She has always been extremely professional and caring. she is always attentive and gives top-notch care. she always takes the time to listen and understand your problem. When a family member had an emergency, she saw and treated her promptly. she is an excellent doctor, professional and is concerned about her patients.

Doctor Piselli was very professional and helped me with my issue right away! She gave me great advice and I have not had a problem since! I highly recommend this practice.