William Lavelle's Online Review Report Card

I wish I brought my daughter to Dr. Lavelle sooner. She had the option of the tether surgery or brace. She did not want a brace again. He performed excellent work on her back and helped ease our worries. Even now I have his personal email and phone to contact if I have any questions or concerns. His email reply was almost immediate on a Saturday night. And then called me on that Sunday. Very attentive doctor. Sometimes that’s exactly what a worried mother needs.

Due to COVID 19 all my appointments prior to surgery were done via video chat. He listened to my concerns and explained everything thoroughly. I ended up needed a 2 level ACDF which resolved the numbness I was feeling in both my arms.

Fabulous and caring. He put a metal plate in my neck C-3 - C-7. The operation was successful and I have no fear of paralyzation anymore. Highly recommended!

I saw him 1.5 years ago. Waited 2.5 hours before I saw him. I had had scoliosis xrays but he wanted me to have them again so they would download easier into his system. Went to see him again recently, and like other says, the office herds you like cattle. I told them I had developed a cyst on my toe- I had another Drs appt later in the afternoon. After being told I would be called back "shortly," and he was 45 min behind, I sat waiting in the outer area 1.5 hrs. I had not even been called back yet. I asked for a refund of my copay. They yelled at me for leaving. I repeated again, since I made the appt w/Lavelle, I developed a cyst that had to come off in part due to infection risk. When I went to reschedule, I now have to wait 7 long weeks. But there are not many scoli surgeons. It is too bad the office does not communicate well with the nurse "back" there and the front office, and the patients. It would not cost upstate ortho a nickle to have better communication.

Excellent surgeon, doctor. Personable and thorough. Explains things in a way the patient can understand. After surgery care also excellent. Highly recommend Dr. Lavelle.

He had a surgical consult with me about my daughter and the cell never left his hand nor eyes. Would not let this man nor his RUDE P.A. ... I have never been so upset in my life. Ionly have one child and they can not even take things seriously...

I have had two extensive spinal surgeries with Dr. Lavelle. I would not go to anyone else. He did such a good job and I can say that he has given me back my life without pain. He is very personable and caring and he took the time to answer all of my questions as well as any that my family members had. I would definitely recommend him.

Did not show any concern for my health issue. Left in pain with no help or advise. Told me he would do a surgery if I wanted ....and that it was no big deal. Having spine surgery is a big deal. It can relieve pain and help people live a better life. I am grateful for the Surgeon that did help me. Some Doctors do care.

Wait time? Better have all day.... Surgical skills? We'll done in late 14 had to be revised in early 16 could only do half the surgery because he used wrong size disc spacers and shut off spinal communication.... Nuero monitoring forced him to stop had to finish a few weeks later....just a painful nightmare Avoid if you can...SCARY!!!!

Wait time? Better have all day.... Surgical skills? We'll done in late 14 had to be revised in early 16 could only do half the surgery because he used wrong size disc spacers and shut off spinal communication.... Nuero monitoring forced him to stop had to finish a few weeks later....just a painful nightmare Avoid if you can...SCARY!!!!