William J. Belles's Online Review Report Card

Been going to Dr.Belles for years..best Dr. around!Just be patient--he"s worth the wait!

I was supposed to get surgery last year then give me a date even sent me for a covid test 1 day before my surgery they called me and claimed that they needed to send an approval for my insurance and it wouldn't take long well it's over a year later and every single time I call they claim they are gonna call me back . As of yet I haven't heard from them or had an update on my surgery.

Rude. No compassion for patients. See someone who doesn't rush your appointment.

Extremely rude and barely spends time with you during a visit. The assistant had to scream down the hall for advice to give me. I do not like any of my information publicly broadcasted. He was also wearing his mask incorrectly. Go to someone who isn't eyeing retirement, shade but no shade. He no longer cares and its obvious.

The appointment was rushed and he wasn't wearing his mask correctly. He doesn't protect patient privacy and leaves the door wide open. He also talked to the assistant while in another room. He was extremely rude and so was his assistant.

Worst ENT in town, hands down.

3 hour wait times? Yep, confirmed. But another thing I can verify is he will tell patients he wants to perform surgery on them, while never actually doing it. I waited 6 years for a surgery he recommended, and whenever I called to check in they just say they’ll let me know when his schedule frees up. Poor communication.

Rudest Dr I have EVER been to3 plus hour wait time...if you are lucky! Schedules multiple patients at the same time. Didn't do a thing for me other than than to tell me to come back in 2 months.

This review is strictly regarding the office manager. They consistently over book and do not inform patients that they are running hours (typically 2-3). I witnessed a patient upset in the waiting room for not share every how behind they are. She was frustrated and mainly upset because she lives 5min away and just wanted to head home and have them text her right before they can see her. The office manager proceed to berate her. Told her to find a different dr and don’t tell her how to manage her office. Another employee had to tell her boss to control herself.Probably the most unprofessional experience I’ve ever witnessed. Dr Bellus is wonderful -surviving the poor management of his office isn’t worth it sadly. He needs someone new at the helm.

This office is absolutely horrible. Expect to wait about 3 hours to be seen if you are an emergency or not. The receptionists are disgustingly rude and have absolutely no sense of customer care or quality. I would NOT recommend this place to anyone. Dr. Belles himself is an alright guy, however his staff and office is so horrible. If I could rate this 0 stars I would, waste your time, money, and office visits somewhere.

Dr Belles is amazing, I was seen in the emergency room on a Friday night and after X-rays of my throat, referred to Dr. Belles. He came in to the office on that Saturday for me despite his night shift at the hospital. He was spoken of very highly by the ER Doctor. I had 100% trust based on his reputation, his availability, and his confidence. His scoping technique was easy, walked me through step by step and assured me of my diagnosis and treatment everything would be fine. And it is!! Reading reviews about waiting, please don’t even think about it twice, if you have to wait, be patient, he is truly the best!

The office and the doctor couldn't be more unprofessional! The average wait time is 3 hours. They could care less how long you sit in their waiting room. Totally RUDE!!

Absolutely the best ENT doctor in the area.

after seeing him for months post emergency visit, I then waited months for him to finally set a surgery date for my lingual thyroid. When his scheduler finally called me back 3 months later - I had the pleasure of telling her I went someplace else - 2.5 months earlier! A 5 month ordeal that could have been solved and a very stressful time avoided. I tell everyone to go someplace else. I went to Roswell and had the best care.

The most unprofessional Dr. office I’ve been too. I definitely should have read the reviews before making an appointment because everything in these reviews are completely accurate. The women in the office are very all over the place, nothing is organized. Wait time in the office could be anywhere from an hour to 3 hours after your appointment time. They double book appointments so you’re just left sitting there with 3 people around you for the same appointment time. The Dr barely listens to you and is in such a rush you feel uncomfortable. Save yourself time and frustration

Such a lovely doctor. Yes I waited but I was told ahead of time that he gives individual attention to each patient that does get him backed up. Totally worth it.

HORRIBLE appointment scheduling and staff. I’m very upset it was a a WASTE OF MY TIME.. Annoyed because I missed work and didn’t even be seen as needed. Wouldn’t recommend.

An absolutely amazing doctor. Pays attention to you and answers any questions you have. I have always had problems with my ears my whole life and he did one of my surgeries. I am doing a second with him as well! He is honestly one of the most kind and respectful doctors I have ever met. His staff is amazing and has never been rude to me, never rushed in person or on the phone. He is phenomenal at what he does. His wait times are a little long but that’s because he’s in surgery in the morning and then when he comes in gives his patients the attention they need and deserve. If you want somewhere quick where they don’t care about you in the long term... he’s not it. He wants to correct your problems to make sure you do not have to come back for the same thing again.

Great doctor, but be prepared to wait HOURS. if your appointment is at 4PM, you probably won’t be seen until 6:30/7PM. They’ll tell you to wait in the car and they’ll call you. Good thing I live a street away so I can just wait at home.

Worst doctor I have ever seen. He gave me an unnecessary surgery. Staff was also incredibly rude.